Trade Client Service - Associate （Support Bank Guarantee）

JPMorgan Chase · Shanghai

Apply on the company website

Key Responsibilities

Client Advisory & Transaction Support

Act as a primary contact for clients on Bank Guarantee and Standby Letter of Credit related inquiries.
Provide guidance and education to clients regarding guarantee structures, issuance requirements, claim provisions, governing rules, and market practices.
Support clients throughout the transaction lifecycle, ensuring a seamless onboarding and servicing experience.
Manage complex client requests and coordinate resolution across Operations, Product, Sales, Legal, Compliance, and Risk functions.

Bank Guarantee Text Vetting

Review, analyze, and vet Bank Guarantee and Standby Letter of Credit wording prior to issuance.
Identify legal, operational, compliance, and documentary risks within guarantee text.
Provide recommendations and alternative wording aligned with JPMorgan standards and market practice.
Coordinate with Trade Advisory, Legal, and Operations teams where required to resolve complex drafting issues.
Ensure all guarantee texts comply with applicable local regulations and internal policies.

Regulatory & Technical Expertise

Maintain strong knowledge of:
- Chinese banking and guarantee regulations.
- URDG 758.
- ISP98.
- UCP600 and related ICC trade rules.
- Relevant sanctions, AML, and compliance requirements.
Monitor market and regulatory developments that may impact guarantee issuance and servicing activities.

Risk & Controls

Ensure adherence to internal control standards, procedures, and regulatory requirements.
Escalate risk concerns promptly and appropriately.
Support audits, compliance reviews, and control testing activities as required.
Maintain data integrity and accurate documentation throughout transaction processing.

Stakeholder Management

Partner closely with Trade Operations, Trade Advisory, Product, Sales, Bankers, Compliance, Legal, and Risk teams.
Support client meetings and presentations related to trade finance solutions.
Contribute to service improvement initiatives and process optimization efforts.
Share knowledge and provide guidance to junior team members where appropriate.

Required Qualifications

Bachelor's Degree in Finance, Banking, International Trade, Business, Law, or related discipline.
Minimum 6 years of experience in Trade Finance, with significant exposure to Bank Guarantees and Standby Letters of Credit within China.
Strong understanding of:
- Bank Guarantees
- Standby Letters of Credit
- Trade Finance Operations
- International Trade Rules and Practices
Demonstrated experience reviewing and negotiating guarantee wording with clients and beneficiaries.
Working knowledge of Chinese regulatory requirements governing guarantees and trade finance transactions.
Strong communication skills in English and Mandarin, both written and verbal.
Ability to manage multiple priorities in a fast-paced environment

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

As an Associate within JPMorgan's Global Trade Client Service organization, you will play a critical role in delivering best-in-class service and advisory support to corporate and financial institution clients requiring Bank Guarantees (BGs) and Standby Letters of Credit (SBLCs). You will act as a trusted client contact, providing guidance on guarantee structures, reviewing and vetting BG wording, and supporting clients throughout the end-to-end transaction lifecycle. The successful candidate will possess strong expertise in China Bank Guarantee practices, local regulatory requirements, URDG 758, ISP98, and ICC Trade Rules, coupled with the ability to effectively engage clients, operations, legal, compliance, sales, and product partners.

More jobs at JPMorgan Chase · Customer Support jobs in Shanghai