Solution Engineer - Tomoh Apprenticeship

Microsoft · Dubai

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Come build community, explore your passions and do your best work at Microsoft with thousands of University apprentices from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.  

As a Solution Engineer, you will engage with customers, with coaching from others. You will have the opportunity to shadow customer stakeholder interactions and research customer context to gain and understanding and build product expertise. You will contribute to technical wins, or portions of technical wins, with support from peers through preparation and delivery of one-way presentations.

At Microsoft, apprentices work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Program start date: January 2027

About: Tomoh Apprenticeship is Microsoft's program for Emiratization, aiming to accelerate Emirati employability and create market impact through Early-in-Profession recruitment, and skilling programs.

Program overview:  Microsoft Tomoh Apprenticeship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.

Program Details: The 6 months, full-time  program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)

Phase one: Onboarding & Skilling Bootcamp (1 month)

• Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.
• Technical skilling to obtain globally recognized Microsoft technical certifications.
• Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.

Phase two: On-the-job training (5 months)

• Joining as a Solution Engineer Intern for on-the-job shadowing and training.
• Mentorship and coaching sessions.
• Supporting Microsoft teams in digital transformation projects.
• Advanced technology trainings including AI, Machine Learning & Cloud Computing.

Responsibilities:

• You build awareness of need for product strategy based on customer feedback, and build awareness of need for compete strategies.
• You will consume and leverage readiness materials to expand domain knowledge, and begin connecting with customers and promote internal team readiness.
• You will engage with customer, with coaching from others. You will shadow in customer stakeholder interactions and research customer context to gain understanding and build product expertise. You will develop awareness of available resources by familiarizing yourself with the community and engaging others to gain product knowledge.
• You will develop foundational awareness of working with reference architectures and assist in demonstrations of specific Microsoft products through preparation and execution.

Minimum Qualifications

• Emirati National holding UAE Family Book.
• Emirati nationality.
• Legally authorized to work in UAE (Legally authorized = Has citizenship or has been granted a valid visa or work permit).

• Completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Engineering, Business Administration, Business, or related field.
• Fluency in English.

Preferred Qualifications

• Passion for technology and customer obsessed.
• Proficient communication, analytical and presentation skills. 
• Business acumen for consultative solution selling.
• Exceptional negotiation, customer service, and interpersonal skills.

#EiP #MCAPSEiP

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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