Associate Manager - Warehouse 仓储副经理
Roche · Shanghai
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Roche is hiring for a greenfield facility in Shanghai and we are looking for a Lead who has strong execution skills and experience to actively support the manager in establishing operations. Collaborate closely with the project team to execute this strategic initiative—including facility design, qualifications, manufacturing readiness and start-up. Additionally, the role will oversee daily operations to ensure long-term success.
The Warehouse Lead is responsible for achieving warehouse goals and providing leadership and oversight overall routine operational and administrative activities which occur within the warehouse process steps. Ensuring all activities are executed safely and timely in full compliance and consistency with GMP/ SHE requirements and Roche’s corporate principles, quality policies and standards.
- Enable and empower the team to achieve site vision by leveraging creative leadership competencies and exemplifying the Leadership Commitments.
- Play a critical part in strategic project realization including warehouse design, qualification and operational readiness and start-up.
- The role leads to establishing a solid foundation in the warehouse while demonstrating strong on-site execution skills, problem-solving abilities to ensure efficient, compliant, and quality-standard operations.
Engineering Project Support and Operation Readiness:
- Participate in new facility design and construction, including but not limited to process design, equipment selection, URS review, FAT, SAT, IOPQ etc. to contribute to project delivery.
- As a key role, support to establish an effective operation system in alignment with Roche’s standards, including warehouse management system, people training and qualification system.
- Lead to establish the procedures for all activities in the warehouse.
- Support manager to establish the warehouse training program and implement it, ensure only qualified people perform the activities.
Routine Operation:
Operations Oversight & Leadership
- Support Head of Warehouse in planning, organizing and executing daily warehouse activities, including receiving, picking, packing, staging and dispatching of all materials, including dangerous and chemical goods.
- Lead and supervise the warehouse team, conduct daily briefings, assign tasks, monitor performance and provide on-the-job coaching to ensure productivity and compliance.
- Act as the primary backup for the warehouse manager in his absence, making decisions on operational priorities and resolving urgent issues.
- Responsible for warehouse capacity management and resource plan
- Participate in new product technology transfer to ensure warehouse operations strictly comply with product technical requirements.
- Responsible for updating and tracking warehouse construction and task progress within the Operational Readiness project, facilitating communication with the project team to ensure all milestones are completed on schedule.
- Responsible for drafting, revising, and updating all Standard Operating Procedures (SOPs) across end-to-end warehouse operations. Responsible for completing warehouse-related Deviations, Out of Specification (OOS) investigations, and Corrective and Preventive Actions (CAPA) within company timelines.
Inventory Management & Optimization
- Manage cycle stocktaking, physical inventory reconciliations and stock accuracy initiatives, investigate and resolve inventory discrepancies with root-cause analysis.
- Optimize warehouse layout, storage allocation and material flow to reduce waste and improve space utilization.
- Monitor key inventory metrics (e.g., stock turnover rate, order accuracy) and implement improvements to meet or exceed departmental targets.
Regulatory Compliance & GMP Adherence
- Ensure strict compliance with Good Manufacturing Practices (GMP), local/global regulatory requirements (e.g., FDA, EMA), and SOPs for all warehouse activities.
- Oversee documentation integrity, including batch records, material labels, transfer forms, and WMS entries, to maintain full traceability of all materials.
- Collaborate with Quality Assurance (QA) to support internal audits, regulatory inspections, and corrective/preventive action (CAPA) implementation related to warehouse operations.
Safety, Equipment & Continuous Improvement
- Enforce occupational health and safety protocols, including PPE compliance, hazard identification, and incident reporting, lead safety meetings and initiatives to maintain a zero-accident culture.
- Oversee maintenance of material handling equipment (forklifts, pallet jacks, etc.) and warehouse infrastructure, coordinate with maintenance teams to ensure valid operator certifications.
- Drive continuous improvement projects (e.g., 5S implementation, process optimization, automation adoption) to enhance operational efficiency and reduce costs.
Cross-Functional Collaboration
- Liaise closely with the manufacturing, procurement, quality and engineering department to align warehouse operations with production schedule, delivery deadline, and customer requirement.
- Communicate regularly with Head of Warehouse on operational performance, risks, and resource needs (e.g., staffing, equipment, training)
- Represent the department in meetings across SHE, Kaizen, Document Coordination, Risk Assessment & Mitigation, and Compliance, ensuring effective cross-functional communication.
Aspire / EWM BPO
- Responsible for user requirement gathering, testing, data collection, and go-live activities for the warehouse Aspire and EWM system projects. Draft, finalize, and secure approval for warehouse-related system SOPs. Serve as the project lead for warehouse Aspire and EWM initiatives.
- Completed system training on schedule and served as a Master User for the warehouse Aspire / EWM systems. Responsible for training and knowledge transfer for warehouse staff, ensuring correct and compliant system operations.
- Participate in system project meetings as the BOP for the Aspire / EWM systems to ensure that all processes meet warehouse operational requirements and rationality, while ensuring that all EWM milestones are delivered on time and seamlessly integrated with other relevant systems, such as MES.
Qualification and Experience
Education/Qualifications
- Bachelor’s degree in supply chain, logistics or related field (Pharmaceutical / Biological is preferred) and above
- Fork-Lift Certificate （叉车证） & Hazardous Chemicals Safety Management Certificate （危化品管理者） are must
Job Required Competencies
- 10 or more years of experience in a warehouse or logistics role within the pharmaceutical or a similarly regulated industry, MNC Bio-pharma preferred. At least 5 years working experience of warehouse manager
- Strong knowledge of cGMP and regulations relevant to the pharmaceutical industry, especially in the biological industry
- Proficient in operating ERP & EWM systems
- Able to think strategically and translate strategies into actionable plans
- Fluent communication skills in English to collaborate with team members and stakeholders
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.