Supplier Quality Manager
Reckitt
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- Supplier Quality Manager
- City: Evansville
- We are Reckitt
- Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
- Research & Development
- In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.
We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.
- The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.
- About the role
We are seeking an experienced and detail-oriented colleague to support our Supplier Food Safety and Quality End-to-End process from identifying need of a new material or need of alternate sourcing through auditing, onboarding, performance management, incident investigation, and through material or supplier deactivation. This role ensures that all raw materials, ingredients, packaging materials, contract manufacturers, and service providers consistently meet company specifications, regulatory requirements, food safety standards, and customer expectations. This role will partner with factory FSQ leaders and teams to assure all food safety programs, sampling & testing plans, and supplier performance measurements are designed and implemented. The position partners closely with Procurement, Manufacturing, Food Safety & Quality, R&D, Regulatory Affairs, and Supply Chain teams to manage supplier performance, mitigate risks, drive continuous improvement, and ensure compliance with global food safety regulations and quality management systems.
- Your responsibilities
- Lead supplier qualification, onboarding, approval, monitoring, and requalification programs to ensure alignment with food safety, quality, and business requirements.
- Conduct supplier risk assessments and food safety vulnerability evaluations for ingredients, packaging, co-manufacturers, and service providers.
- Develop and maintain supplier performance management processes, including scorecards, KPI tracking, and periodic performance reviews.
- Assess supplier compliance with regulatory, certification, and industry standards through audit support and review of third-party audit reports.
- Partner with plant and FSQ teams to establish monitoring and mitigation plans for high-risk suppliers and materials.
- Build strong relationships with critical and high-risk suppliers to provide ongoing oversight of processes, controls, and quality performance.
- Support supplier-related quality incidents, complaints, and non-conformances by reviewing root cause analyses and verifying corrective and preventive actions (CAPA).
- Collaborate cross-functionally to manage the full supplier lifecycle, driving continuous improvement from supplier selection and onboarding through performance management, risk mitigation, and offboarding.
- The experience we're looking for
- Bachelor's degree in Food Science, Microbiology, Chemistry, Engineering, or a related field required; advanced degree preferred.
- 7-10+ years of food safety and quality assurance experience in food manufacturing, preferably within highly regulated environments.
- Proven supplier quality management and auditing expertise, including 4+ years of supplier audits and working knowledge of FSSC 22000, SQF, or other GFSI-recognized schemes.
- Strong knowledge of FDA regulations, FSMA Preventive Controls, HACCP, and global food safety standards; PCQI certification preferred.
- Professional auditor certifications (FSSC 22000, ISO 22000, HACCP, ASQ, or equivalent) strongly preferred.
- Experience operating in global, multi-site organizations across regions such as the Americas, Europe, and Asia; multilingual capabilities are a plus.
- Excellent auditing, analytical, project management, and root cause analysis skills, with the ability to assess complex systems and manage global audit programs.
- Strong communication, reporting, and stakeholder management skills, with proficiency in eQMS platforms, audit software, Microsoft Office, Power BI, and cross-functional collaboration.
- The skills for success
- Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.
- What we offer
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to re