CX Team Member

Foot Locker · Stratford · £10–£14.12/hr (stated in the posting)

Overview

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Qualifications

0-3 year of retail experience
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
Initiates completion of tasks or activities without necessary supervision
Flexible availability – including nights, weekends, and holidays

Responsibilities

Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, outstanding customer experience, and operational expectations
Maintaining personal and productivity goals
Connects with every customer by asking open-ended questions to assess needs
Ability to learn and share expertise of products and trends to fit customer’s needs
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Contributes to a positive and inclusive work environment

Benefits

From: £10.00 - £14.12 per hour
28 days holiday – plus an extra day per year for the first 5 years!
Associate discount of between 30 – 50%
WellHub – Daily Wellbeing options for Employees
Employee Assistance Program – Retail Trust
Company Sick Pay scheme
Head Office Internships
Striper Ambassador Programme
Development Opportunities

Address

Westfield Stratford City
City

Stratford City, London
State/Province

UK
Postal Code

E20--1EJ

Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, outstanding customer experience, and operational expectations
Maintaining personal and productivity goals
Connects with every customer by asking open-ended questions to assess needs
Ability to learn and share expertise of products and trends to fit customer’s needs
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Contributes to a positive and inclusive work environment

0-3 year of retail experience
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
Initiates completion of tasks or activities without necessary supervision
Flexible availability – including nights, weekends, and holidays

More jobs at Foot Locker · Retail & Store jobs in Stratford City