Proposition & Strategy Manager - Daily Banking UK

JPMorgan Chase · London

Join us to make a meaningful impact on the future of UK retail banking. You’ll help shape innovative propositions that drive commercial success and enhance customer experience. We value your expertise in strategy, analytics, and collaboration. As part of our team, you’ll work with passionate professionals who are committed to delivering excellence. Discover opportunities for growth and make your mark with us.

As a Strategy & Proposition Manager, you will contribute to the development, execution and management of our current account offering in the UK market. You will translate customer needs and market dynamics into actionable propositions, working closely with cross-functional teams. Your role will focus on driving commercial performance, deepening customer engagement, and ensuring regulatory alignment. You will help foster a collaborative and innovative team culture, making a tangible impact on our business.

Job Responsibilities:

Contribute to current account proposition strategy
Lead proposition development by translating customer needs and market dynamics into clear propositions
Run analytics and targeted deep-dives on commercial performance (e.g. acquisition, primacy, unit economics)
Build business cases and sizing; prioritize initiatives across acquisition, activation, engagement, servicing, and retention
Partner with delivery teams to shape requirements, validate hypotheses, and support launch readiness
Monitor and optimize product, feature, and proposition performance post-launch and in business-as-usual
Manage governance to ensure proposition changes align with regulatory and conduct requirements, operational readiness, and risk appetite; support stakeholder updates and approvals

Required Qualifications, Capabilities, and Skills:

Experience in product strategy, proposition, strategy, or consulting
Strong quantitative skills, and commercial knowledge of the retail banking industry
Experience partnering with product delivery teams to ship customer-facing propositions, features and experiences
Ability to balance customer value, economics, and risk and compliance constraints
Strong stakeholder management and communication skills with the ability to influence across functions and levels

Preferred Qualifications, Capabilities, and Skills:

Familiarity with analytics tools and methodologies for commercial and customer performance
Experience in managing governance processes within financial services
Knowledge of regulatory and conduct requirements in UK retail banking
Ability to drive cross-functional collaboration and support launch readiness
Demonstrated success in optimizing product and proposition performance

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J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

You'll work on the strategy and development of our UK current account proposition, using data-led insights to identify customer needs, size opportunities, and prioritize a roadmap. You’ll partner closely with product delivery, tech, design, marketing, risk/compliance, and operations to launch and iterate features that improve customer outcomes and commercial performance across end-to-end current account journeys.

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