Field Account Manager
Sartorius · Singapore
The Field Account Manager is a field-based role who drives revenue growth and customer relationships across assigned accounts in their territory by leading the sales process end‑to‑end, executing account plans, and coordinating Technical Sales involvement to secure adoption and long‑term customer partnership within the assigned account base.The Field Account Manager is a field-based role who drives revenue growth and customer relationships across assigned accounts in their territory by leading the sales process end‑to‑end, executing account plans, and coordinating Technical Sales involvement to secure adoption and long‑term customer partnership within the assigned account base.
Key responsibilities
Build and maintain strong, multi‑level, long‑term customer relationships to strengthen account engagement, satisfaction, & retention and protect recurring revenue
Expand Sartorius’ share‑of‑wallet within assigned accounts by actively driving cross‑selling and multi‑product penetration in line with account plans and expected portfolio mix to increase revenue per account
Lead the commercial stages of the sales cycle (proposal, negotiation, commercial closure) for opportunities within assigned accounts, orchestrating Technical Sales involvement for early‑stage opportunity creation, technical validation & technical closure to increase win rate and solution adoption
Identify and develop growth opportunities within assigned accounts, leveraging Technical Sales for technical validation, trials, and solution design to deepen engagement across stakeholders, uncover new internal use cases, and expand adoption of the Sartorius portfolio
Drive adoption of innovative and newly launched products by positioning value, ensuring successful implementation, and delivering NPI‑related targets (e.g., adoption rate, conversion from trials) to accelerate time‑to‑revenue
Integrate newly won customers into the assigned account base to ensure continuity of relationships and expansion, capturing all new use cases into the account plan to enable systematic account development and prevent value leakage post‑sale
Actively use SFDC to maintain pipeline accuracy, documenting all customer interactions, and ensuring accurate forecasting and data‑driven territory steering to support effective prioritization and performance transparency
Qualifications & skills
Bachelor’s degree in Life Sciences, Engineering, or related field
3+ years field sales experience in the life science or technical industry, managing mid‑size or large accounts
Strong commercial acumen with proven negotiation, opportunity management, and account planning skills
Confident communicator able to influence diverse decision‑makers and effectively partner with Technical Sales to shape customer solutions
High proficiency in CRM (SFDC) for pipeline management, forecasting, and data‑driven sales steering
Self‑driven, results‑oriented, and capable of coordinating cross‑functional stakeholders to deliver account outcomes
Willing to travel >50% as this role is heavily focused on external customers
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
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