FSO Core Business Services - Visa & Immigration Specialist
EY · Nassau
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Opportunity
We are seeking a Visa & Immigration Supervising Associate to join our Bahamas Talent Team. This role plays a critical part in supporting EY’s ability to attract and retain global talent by ensuring full compliance with Bahamas immigration legislation and internal firm policies.
The position is responsible for the end‑to‑end administration and coordination of work permit applications, renewals, and related immigration matters for both new joiners and existing employees. The Supervising Associate works closely with the talent consultant, recruiters, finance, business leaders, and local immigration to deliver a high‑quality, compliant, and timely immigration service.
Key Responsibilities
- Manage the full lifecycle of work permit applications, renewals, and associated immigration activities for employees and incoming hires.
- Provide immigration guidance and support to overseas candidates, prospective joiners, and current employees, ensuring all documentation and statutory requirements are met.
- Act as the primary point of contact for immigration‑related queries, applying detailed policy and legislative knowledge to resolve matters independently or escalate complex issues as required.
- Monitor and track visa expiry dates, renewal timelines, and application status to ensure ongoing compliance with Bahamas immigration regulations.
- Identify immigration risks, policy gaps, or procedural inefficiencies and recommend practical resolutions.
- Apply up‑to‑date knowledge of immigration legislation to ensure EY remains compliant with regulatory requirements and best HR practices.
- Contribute to continuous improvement initiatives by recommending enhancements to immigration workflows, tracking tools, and reporting processes.
- Maintain accurate and confidential immigration records in HR systems and personnel files.
- Produce regular reports on immigration status, upcoming renewals, and employee data changes as required.
- Handle sensitive employee and candidate information with the highest level of discretion and professionalism.
- Participate in wider Talent Shared Services and HR projects, initiatives, and process enhancements on an ad‑hoc basis.
- Support the Talent Team during peak periods or complex cases, contributing to overall team effectiveness.
Skills & Attributes for Success
- Strong organizational and time‑management skills with the ability to manage multiple cases and deadlines simultaneously.
- High level of professionalism and discretion when handling confidential and sensitive information.
- Proven ability to build effective working relationships across functions and levels.
- Strong problem‑solving skills with a solutions‑oriented mindset.
- Ability to work independently while contributing as a collaborative team member.
To Qualify for the Role, You Must Have:
- A Bachelor’s degree in Human Resources, Business Administration, or a related discipline, or equivalent practical experience in immigration and HR administration.
- Must have passed a qualifying examination administered by the Department of Immigration, or provide other satisfactory evidence of education or training in immigration law approved by the Minister.
- 3+ years of relevant immigration experience
- Excellent written and verbal communication skills.
- Proven ability to follow and enhance structured HR and immigration procedures.
- Strong IT skills, particularly Microsoft Excel and HR systems.
- Strong analytical, numeracy, and attention‑to‑detail skills.
Ideally, You’ll Also Have
- Experience working within a professional services firm or large, matrixed corporate environment.
- Practical knowledge of Cayman Islands immigration laws, policies, and procedures.
- Experience working with external immigration counsel and regulatory authorities.
What We Look For
We are looking for a motivated, detail‑oriented professional with a strong commitment to client service and compliance. You should have a genuine interest in immigration and global mobility, be comfortable managing complex cases, and demonstrate a proactive approach to learning and professional development.
What We Offer
EY offers a competitive compensation and Total Rewards package, including medical, dental and vision coverage, a competitive pension plan, generous leave entitlements, and wellbeing programs that support your physical, financial, and social health.
In addition, we provide:
- Continuous learning to build future‑ready skills
- Flexibility and autonomy to make an impact your way
- Transformative leadership development
- A diverse and inclusive culture where every voice matters
The exceptional EY experience. It’s yours to build.
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