Specialist, Accounts Receivable

Panera Bread · Fenton · $40,135–$56,189 (stated in the posting)

Apply on the company website

Job Purpose

To research and apply customer payments and handle customer requests and adjustments related to Corporate Catering Accounts and other Panera customers.

Location: St. Louis, MO (hybrid)

Duties & Responsibilities

• Records and reviews customer payments in IREC and Workday systems to apply to proper invoices
• Pulls third party/student card payment information from necessary portals and performs reconciliations
• Researches & applies unapplied payments
• Creates month-end journal entries and produces miscellaneous customer invoices
• Responsible for collecting outstanding invoices for designated range of Company and Franchise CCA Customers
• Supports catering teams and provides excellent customer service to catering customers
• Responding to customer inquiries, invoice copy requests, performing necessary invoice adjustments and revisions and researching with the cafes while continuing to provide Panera Warmth
• Produces and provides notes for management reporting
• Provides back-up support on other receivables processes
• Escalates issues appropriately

Qualifications (Education & Experience)

• Associates degree and previous Accounts Receivable experience a plus
• Attention to detail, speed, and accuracy is imperative
• Experience with high volume workloads
• Effective communication and interpersonal skills
• Ability to develop relationships with customers and team members
• Strong customer service and problem-solving skills
• Ability to work independently with expanding duties and responsibilities
• Proficient in Microsoft Suite applications including Excel, Word, Outlook and Teams
• Experience with Workday or other large ERPs preferred, but not required.

Working Conditions

• Required travel – 0%

Physical Requirements

• While performing this job, the incumbent is regularly required to stand, sit, talk, hear & use hands and fingers to operate keyboards

Direct Reports

• This position will have approximately 0 direct reports.

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