Patient Support Services
HCA Healthcare
- PATIENT SUPPORT SERVICES
- Help deliver fantastic all-round care
Use your exceptional people skills to support our patients and be part of a community that’s just as committed to supporting you. It’s how we care.
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- See the difference you can make
- Everyone in our Patient Support Services teams help us deliver care that goes above and beyond. Whether you’re giving a warm welcome on our reception, supporting people through their journey with us or keeping all-important paperwork up to date and organised, the work you do here will really matter to our patients and their families.
- And just as you look after our patients, we’ll care for you. Surrounded by supportive, committed colleagues and with lots of opportunities to learn and progress, at HCA UK you’ll discover a career that’s fulfilling in so many ways.
- Latest vacancies
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Senior Medical Secretary
Head Office
London
Non-Clinical
Permanent
Read More & Apply
Senior Medical Secretary
Head Office
London
Non-Clinical
Permanent
Read More & Apply
Housekeeping Assistant
The Harley Street Clinic
London
Non-Clinical
Permanent
Read More & Apply
Patient Access Manager
The Harborne Hospital
Birmingham
Non-Clinical
Permanent
Read More & Apply
Healthcare Assistant - Elstree
The Wellington Hospital
Elstree
Clinical
Permanent
Read More & Apply
Bank Senior Complementary Therapist
The Christie Private Care
Greater Manchester
Clinical
Bank
- Read More & Apply
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- TESTIMONIALS
- What our people have to say
The recognition process at HCA UK is great. You’ve got the long service awards, you’ve got the thank you notices, you’ve got the EPIC rewards points. HCA UK offers us all these added extras that really add up. I bought myself a nice bottle of Jo Malone perfume with my long service points. The recognition from HCA UK really is different and it’s lovely to have a little extra to treat yourself.
Julie
Receptionist
At HCA UK, I have a role where I can actively fix problems and issues using my knowledge of the finance world and apply that to how private healthcare works. In my career, I’ve helped shape the pricing for IVF treatment, so It’s amazing what your skills can do here. Managers and my colleagues at HCA UK are phenomenal too. They’ve set a fantastic example to all of us. We’ve spent time building this team up and now it’s really our time to shine.
Pavol
Patient Access Manager
What attracted me to HCA UK? I think I wanted the exposure of private healthcare. Believe it or not, I had no idea what HCA Healthcare UK was before I started, but our vision is what drew me in. The best thing about working here is the all-round commitment to caring, developing and improving. Everyone shares that compassion. It’s what makes our excellent standard of care possible.
Aaliyah
Regional Practice Manager
The recognition process at HCA UK is great. You’ve got the long service awards, you’ve got the thank you notices, you’ve got the EPIC rewards points. HCA UK offers us all these added extras that really add up. I bought myself a nice bottle of Jo Malone perfume with my long service points. The recognition from HCA UK really is different and it’s lovely to have a little extra to treat yourself.
Julie
Receptionist
At HCA UK, I have a role where I can actively fix problems and issues using my knowledge of the finance world and apply that to how private healthcare works. In my career, I’ve helped shape the pricing for IVF treatment, so It’s amazing what your skills can do here. Managers and my colleagues at HCA UK are phenomenal too. They’ve set a fantastic example to all of us. We’ve spent time building this team up and now it’s really our time to shine.
Pavol
Patient Access Manager
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- What we look for
We’re not just committed to delivering outstanding healthcare, we want our patients to have the best possible experience from the moment they speak to us on the phone or take their first step through our doors.
That’s why we look for people who take real pride in their work. You’ll be the face of HCA UK, after all, and the first person our patients might meet. Making you a hugely important part of our organisation. We want to hear ideas of how we could be doing better and because this is such a collaborative environment, we also need good team players who can communicate with colleagues and patients from all walks of life.
Specialisms
It takes talented people in a huge mix of roles to deliver the best patient care. Join us in one of these support teams.
- Contact Centre
- Our centralised team in North Wales helps patients book appointments across the UK. It’s a friendly environment where no two days are the same, with excellent training opportunities.
- Healthcare Assistants
- Our Healthcare Assistants support our clinical teams to provide high quality care to patients.
- Medical Secretaries
- To ensure every department and consultant delivers the best patient experience, our team of medical secretaries are on hand with outstanding secretarial and admin support.
- Patient Access Officers
- Our Patient Access teams provide exceptional customer service as they register and admit patients, verify insurance details and oversee all financial aspects of the services we provide.
- Physician Services
- Made up of physicians, leaders and operational business support colleagues, this team is responsible for physician employment and practice management.
- Play Specialists
- Become part of our expanding team of play specialists who work with children, teenagers and their families to make their hospital experience a positive one.
- Receptionists
- As well as being the first point of contact for patients, our receptionists provide a wide range of admin support that enables each department to deliver the highest standards of service.
- Together we grow
- It’s not only clinical colleagues who benefit from ongoing developm