Solution Consultant, Cloud Platform Development and Integration

Loom · Remote · $131,400–$171,550 (stated in the posting)

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Sales | Remote, Americas | Remote, Remote | Washington DC, United States |

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Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Your future team

The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.

We're hiring a Solution Consultant to join our Advisory Service’s Public Sector team as an individual contributor - this is not a managerial role. Atlassian Solution Consultants are experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes.

You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Our aim is to help customers unleash the potential of their teams and get the most out of their Atlassian investment.

What you'll do:

Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers

Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions

Identify and promote opportunities for service and product expansion within a client’s organization

Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams

Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas

Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers

Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Your background:

4-6 years of experience within or working with SaaS companies

2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership

Demonstrated expertise in our Data Center Platform, including:

Experience administering Atlassian DC ecosystems and applications like Jira, Jira Service Management, Confluence, Bitbucket, Crowd, etc

Background in cloud computing architectures, integration methods, product upgrades, and associated security considerations

Demonstrated expertise in Teamwork Foundations, including

Proven ability to implement and optimize teaming frameworks with tools that enhance productivity, cohesion, and enterprise-wide collaboration

Experience driving effective organizational communication and project management with collaboration tools using core products in Atlassian’s Teamwork Collection – Jira, Confluence, Loom, and Rovo

Proven ability to define organizational goals and identify relevant metrics that drive measurable progress and provide clear reporting across complex organizations

You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication

It’s nice if you are:

Able to align your work schedule with US East and Central timezones

Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices

Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams

Experienced working with large customers in a consulting or technical expert capacity

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: USD 131400 - USD 171550

Zone B: USD 118200 - USD 154395

Zone C: USD 10900 - USD 142387

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

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