Payments Product Head - Executive Director - Andean, Central American & Caribbean (ACAC)
JPMorgan Chase · Bogotá
The Product Executive Director will serve as a senior leader within the ACAC Payments Product team, with end-to-end accountability for driving product deployment & management in all 20+ jurisdictions. A key part of the role will be to coordinate the different product teams to ensure good coordination. This role is critical to the franchise, requiring a visionary and strategic leader who can seamlessly bridge business, operation, technology, orchestrate complex cross-functional initiatives, and ensure the successful delivery of strategic priorities across all Lines of Business (LOBs). The Executive Director will be a catalyst for change, fostering collaboration, removing obstacles, and elevating the organization’s payments capabilities to new standards of excellence.
Job Responsibilities
- Provide strategic direction for Product efforts in close coordintation with Sales teams.
- Act as central point of contact for the ACAC Payments Head for all regional (ACAC) product efforts.
- Coordinate efforts across different product teams to ensure good cross impact analysis and opportunities to leverage different initiatives to generate efficiencies.
- Coordination with regional and global stakeholders.
- Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
- Owns the New Product Assessment (PDA) process coordinate with functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Facilitate cross-functional collaboration, breaking down silos and unblocking obstacles to progress.
- Organize and lead regular meetings with senior stakeholders to provide updates, escalate issues, and drive decision-making.
Required Qualifications, Capabilities and Skills
- 10+ years of experience in payments, transaction banking, or financial services, with a strong track record in program or product management.
- Knowledge of the Colombian local Corporate Cash Management Market
- Experience in USD Clearing & offshore Cash Management
- Knowledge of the Central America and Caribbean Markets is a plus
- Proven experience managing cross-functional programs with multiple stakeholders.
- Experience in new product release and deployment processes and strategies
- Extensive experience leading operational management and change readiness
- Advanced knowledge of the product development life cycle, technical design, and data analytics
- Exceptional leadership, communication, and stakeholder management skills.
- Strong analytical, problem-solving, and organizational abilities.
- Fluency in English and Spanish
Key Competencies
- Fluent in English
- Good Executive Presence
- Strategic vision and execution
- Results orientation and accountability
- Communication & negotiation skills
- Program and project management
- Stakeholder engagement and influence
- Cross-functional leadership
- Risk identification and mitigation
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.