Trade & Working Capital (T&WC) Business Manager EMEA Region

JPMorgan Chase · London

J.P. Morgan Payments combines Treasury Services, Merchant Services, and Trade Solutions for Corporate clients, Financial Institutions, and Governments within the Commercial & Investment Bank (CIB). The Trade & Working Capital Business Management team serves as strategic advisors to Sales & Product, partnering to define client strategy, establish growth plans, and optimize business performance. The team also acts as trusted advisors to Business/Group Heads, identifying, escalating, and mitigating business risks.

As a Trade & Working Capital Business Manager within Trade & Working Capital Business Management you will be accountable for driving EMEA sales strategy, business performance management, and strategic execution for the T&WC franchise. Partnering closely with EMEA Sales leadership and aligned with the Global T&WC Sales Head, the role delivers regional growth initiatives, strengthens governance and controls, and coordinates cross-functional execution across Sales, Product, Banking/Coverage, Credit, Treasury, Finance, Operations, and Service partners.

Job Responsibilities

Partner with EMEA Sales leadership (and align with Global) to set and execute EMEA strategy, priorities, and operating rhythm.
Drive regional business development initiatives and cross-functional programs to accelerate growth in priority client segments and corridors.
Own the EMEA performance management framework (KPIs/scorecards, forecasting, pipeline and client activity reporting), converting insights into actions.
Provide market, client, competitor, and financial insights to inform commercialization, solution enhancements, and prioritization decisions.
Lead business reviews and executive materials, delivering value-added analysis (e.g., top clients, industries, competitor positioning) and clear recommendations.
Enable sales execution through sales acceleration, disciplined pipeline governance, and thought leadership / client-ready content.
Ensure strong governance, controls, and risk management across EMEA, including escalation and coordination of mitigation plans with functional partners.
Provide strategic financial leadership for EMEA, including revenue/P&L performance tracking, driving actions to optimize revenue, profitability, and capacity in line with business priorities.
Champion digital transformation to improve sales processes, reporting automation, and client engagement effectiveness, coordinating with functional partners as required.
Build strong stakeholder partnerships and lead, coach, and develop talent, fostering a high-performance culture.

Required Qualifications, Capabilities, and Skills

Excellent attention to detail; strong ownership and follow-through.
Strong written/verbal communication and executive-ready presentation skills.
People leadership experience, ability to manage, coach, and develop a high-performing team and drive strong collaboration.
Strong numerical and analytical skills; ability to translate data into actionable insights.
Governance mindset with experience partnering effectively across functions in a matrixed environment.
High ethics and integrity; sound judgment and risk awareness.
Flexible, proactive and ability to adapt quickly to changing business needs and priorities.

Preferred Qualifications, Capabilities, and Skills

Familiarity with Trade & Working Capital products / trade finance solutions.
Experience in Sales, Business Management, COO or Strategy roles.
Strong executive presence and stakeholder management capability.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Drive growth and shape strategy as a trusted advisor in Trade & Working Capital Business Management at J.P. Morgan Payments.

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