Digital Platforms Product Owner, Vice President

JPMorgan Chase · Tokyo

You will shape how advisors and clients experience our digital platforms, from workflow tools to portfolio capabilities to web and mobile journeys. This role has real ownership, clear outcomes, and a seat at the table with senior partners across Product, Technology, and the business. You will drive priorities, unlock efficiency, and raise the bar on quality and stability. If you enjoy leading through influence in a regional and global model, this is a strong platform to grow.

As a Digital Platforms Product Owner, Vice President in the Asset Management Digital Platforms team, you own outcomes across Advisor Tools, the Digital Portfolio Platform, and digital web and mobile channels for the JP market. You translate advisor and client needs into a clear, actionable backlog and lead delivery from discovery through release and adoption. You are accountable for platform stability, delivery quality, governance, and measurable improvements in experience and efficiency. You partner closely with Sales, Marketing, Operations, Risk, Compliance, Legal, and Technology teams across APAC, EMEA, and the US.

Job Responsibilities

Own the JP roadmap for Advisor Tools and the Digital Portfolio Platform, aligned to regional and global standards
Define priority advisor and client outcomes, converting needs into field ready releases
Set and track success metrics including adoption, engagement, workflow efficiency, satisfaction, and platform health
Own the JP web and mobile roadmap across priority journeys, content, capability upgrades, and channel performance
Partner with design, content, brand, analytics, and engineering to deliver consistent, accessible experiences
Lead day to day platform operations including intake, triage, prioritization, and release governance
Drive platform reliability with Technology through incident management, root cause follow ups, and stability improvements
Own end to end delivery including requirements, build, testing, release, and post release iteration
Write clear epics, user stories, and acceptance criteria that are testable and outcome aligned
Coordinate dependencies and decisions across Product, Marketing, Operations, Legal, Compliance, Risk, and Technology
Identify automation and AI enabled enhancements, ensuring responsible governance, validation, and controls

Required Qualifications, Capabilities, and Skills

10 to 15 years of experience in digital product management or product ownership
Experience owning advisor tools, distribution platforms, or digital portfolio capabilities for B2B users
Experience owning or delivering web and mobile digital experiences, including roadmap and release execution
Proven end to end delivery experience across discovery, build, testing, release, and rollout
Strong Agile capability including backlog ownership, story writing, and release planning
Strong technical fluency across platforms, integration patterns, data, analytics, and modern delivery practices
Experience running day to day platform operations including intake, release governance, and incident partnership
Fluency in Japanese and English, with ability to communicate with senior stakeholders and delivery teams
Strong stakeholder management skills, driving clarity and decisions under ambiguity
Demonstrated ownership mindset for quality, controls, compliance, and measurable outcomes

Preferred Qualifications, Capabilities, and Skills

Experience delivering portfolio analytics, research and insights platforms, workflow tooling, or sales enablement platforms
Familiarity with Japan regulatory and compliance considerations for digital journeys, disclosures, and content governance
Experience collaborating with global platform teams within shared design and engineering standards
Experience driving digitization and automation with measurable productivity outcomes

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Own advisor and client digital platforms, delivering measurable outcomes across tools, portfolio, web, and mobile.

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