Solution Consultant
Nexthink · Tokyo
Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
Job Description
Shape the Future of Digital Employee Experience in Japan!
As Nexthink continues its expansion into Japan, we are looking for a skilled Solutions Consultant to support our growing business. This role is critical in helping enterprise organizations understand the power of Nexthink’s Digital Employee Experience (DEX) solutions. You will act as a trusted advisor, guiding customers through the value of Nexthink’s platform, and working closely with sales, services, and partner teams to ensure success.
Key Responsibilities:
- Support Sales Growth – Work alongside the sales team to qualify leads and demonstrate how Nexthink addresses critical business challenges.
- Consult with Enterprise Clients – Engage with IT leadership, End User Computing teams, and other key stakeholders to illustrate use cases where Nexthink can provide measurable value.
- Run Proof of Value Engagements – Design and execute customer-specific proof-of-value initiatives that showcase the impact of Nexthink’s technology.
- Lead Value-Based Workshops – Facilitate in-depth discovery sessions to align Nexthink’s capabilities with customer needs and strategic goals.
- Support Large-Scale Enterprise Deals – Leverage your technical expertise and industry knowledge to drive complex sales opportunities forward.
- Collaborate with Partners – Work closely with channel and technology partners to drive joint go-to-market success in Japan.
- Be a Thought Leader – Participate in industry events, marketing initiatives, and customer briefings to elevate Nexthink’s presence in Japan.
- Ensure Market Alignment – Adapt Nexthink’s value propositions to the unique needs of the Japanese market and business culture.
Qualifications
- Proven experience working in a sales-focused technical role (pre-sales, solutions consulting, or similar) within Japan’s enterprise IT sector.
- Track record of introducing new technologies to the Japanese market and driving adoption within enterprise organizations.
- Deep expertise in IT operations, end-user computing, workplace management, or digital experience management.
- Strong understanding of Japanese business culture – ability to build trust, navigate enterprise decision-making processes, and work effectively within hierarchical organizations.
- Excellent communication skills in both Japanese and English – ability to engage with both local and global teams.
- Experience with ITIL, IT service management, cloud migrations, or workplace transformation projects is a plus.
- Self-motivated and adaptable – thrives in a high-growth, dynamic environment with minimal supervision.
Why Join Nexthink?
- Be Part of a Landmark Expansion – Play a key role in Nexthink’s entry into Japan and contribute to our long-term success in the region.
- Innovative Technology – Work with a globally recognized leader in Digital Employee Experience solutions.
- Career Growth & Development – Expand your career in a fast-growing, high-impact role with opportunities to shape the Japanese market strategy.
- Collaborative, Respectful Culture – Join a team that values teamwork, integrity, and cultural adaptability.
Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
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