Senior Director, People & Transformation, Strategic Communications
FTI Consulting · London
Who We Are
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About The Role
The Strategic Communications division of FTI Consulting (NYSE; FCN) is one of the world’s largest strategic business and financial communications consultancies; with over 800 people in more than 25 key markets. FTI works with some of the world’s leading companies throughout the UK and around the world, to provide expert advice to address their most pressing communications and business challenges.
We are seeking a Senior Director to join our People & Transformation team. You will be working with clients to solve their most challenging issues. Regardless of the type of transformation, you will work closely with clients and project leadership teams to scope, plan and deliver programs of work to drive change. Our work includes people, process, systems and culture change. We work with clients across all sectors within FTSE 100 organizations with tens of thousands of employees to some clients with 300 employees or less.
As a Senior Director in our team, you will enable your clients to lead strategic transformations in their organisations through high impact experiences that deliver true business value and lasting results. You will lead teams of consultants to understand the human element of change and design and deliver activities to build readiness where it is needed across our clients’ organisations. As a Senior Director in our People & Transformation team, your day will be dynamic, balancing client delivery, team leadership and business growth.
What You'll Do
Client Delivery
Scope, plan, and lead the execution of transformation programs, ensuring seamless delivery in both small and large matrixed organizations.
Facilitate change planning, including stakeholder analysis, business impact assessments, and change management strategies.
Design and execute change interventions, leveraging persona development, storytelling, design thinking workshops, and strategic communications.
Manage the commercial aspects of projects, ensuring scoping, pricing, forecasting, and resource allocation.
Oversee multiple projects and clients simultaneously, maintaining high-quality outcomes.
Leadership and team development
Lead and inspire teams, ensuring structured delivery, clear delegation, and high-impact execution.
Provide mentorship and career coaching, supporting team members in their professional growth.
Collaborate with MDs/SMDs to align on strategic direction and ensure quality oversight of deliverables.
Business development and practice growth
Drive business development activities, including proposal development, pitches, networking, and thought leadership.
Contribute to marketing and brand-building efforts for the practice.
Participate in internal initiatives that shape and evolve our People & Transformation offering.
How You'll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
What You Will Need to Succeed
Basic Qualifications
Several years of work experience
Experience in a consulting, with direct experience running transformation projects or workstreams is preferred
Experience in Organisational Development, Change Management, or HR
Experience leading teams, and demonstrating strong project/program management skills to strict deadlines / timelines
A mindset that is focusing on developing early stage talent, and bringing out their best
Preferred Qualifications
Comfort with complexity
Conscious collaboration
Relentlessness with quality and delivery
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FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
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