Senior AI/ML Engineer

Royal Bank of Canada · Toronto

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What is the opportunity?

Are you a creative, results-driven professional passionate about delivering high-performing AI solutions? Join our collaborative and innovative team within Global Payments Technology, where your ideas and contributions are valued.

Global Payments Technology is part of RBC’s Technology and Operations division, collaborating with partners across the company to deliver innovative IT solutions. Our clients span various departments, including Risk, Finance, HR, and more. We lead the development of digital tools and platforms to enhance collaboration and are known for our culture of innovation, inclusivity, and collaboration.

This role is part of the Global Payments Technology team, focusing on building AI agents powered by AI and Large Language Models (LLMs) to deliver value within the Global Payments domain.

What will you do?

• Develop and train AI models, including LLMs, to create intelligent agents for various use cases.
• Collaborate with the team to design and implement AI solutions for anomaly detection and payments process automation.
• Preprocess and analyze data to ensure model accuracy and performance.
• Deploy and monitor AI models in production environments.
• Contribute to research and development of new AI techniques and technologies.

What do you need to succeed?

Must-have

• Proficiency in programming languages such as Python, with experience in machine learning libraries (e.g., TensorFlow, PyTorch).
• Strong understanding of machine learning algorithms and techniques, including natural language processing.
• Experience with data preprocessing, model training, and evaluation.
• Ability to work collaboratively in a team environment.
• Excellent problem-solving and analytical skills.
• Experience using Large Language Models (LLMs) and frameworks such as LangChain, Langraph, and others.

Nice-to-have

• Familiarity with cloud computing platforms (e.g., AWS, Google Cloud, OpenShift).
• Experience with MLOps and model deployment pipelines.
• Knowledge of payment processing systems and financial services.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities  
• Access to a variety of job opportunities across business

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