Global Mobility Advisor

Royal Bank of Canada · Toronto

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Job Description

What is the Opportunity?

As a Global Mobility Advisor, you will be an integral part of the Global Mobility Centre of Expertise comprised of Relocation Management, Immigration, and Mobility Tax. The team supports RBC’s global businesses that have mobile employees within North America, the Caribbean, Europe, UK and Asia Pacific.

You’ll provide relocation advisory and operational support for global employee transfers across US, Canada, UK, Europe, Caribbean and Asia Pacific. You’ll directly impact employee experience at scale, serve as a trusted advisor to HR leaders and executives, and have a voice in shaping relocation management practices. This role combines hands-on expertise with strategic influence—balancing policy compliance, employee needs, and business objectives while championing process improvements and emerging technologies to drive cost optimization and accelerated delivery. As a key member of the Total Rewards Delivery function, you will ensure compliance and operational efficiency at every stage of the mobility lifecycle.

This role reports to the Manager, Relocation Management.

What will you do?

As an Advisor & Strategic Partner

• Serve as the first point of contact for relocation policy, immigration, and tax questions for the business and HR partners.

• Provide tailored advice and counsel on relocation solutions, risks, and implications throughout the employee transfer journey.

• Deliver clear, proactive communication and personalized support to employees from pre-move through post-move settlement.

• Conduct preliminary immigration and relocation assessments to inform early talent decisions.

• Develop creative recommendations for complex relocation packages aligned with business and employee needs.

As an Operational Leader

• Manage the complete lifecycle of transfer administration, ensuring compliance with immigration, tax, and policy requirements.

• Execute daily financial reconciliation of Home Sale Plan accounts and manage weekly vendor funding requirements.

• Prepare and submit monthly invoices for relocation service providers.

• Validate vendor invoicing against approved pricing schedules and audit all processed invoices.

• Manage domestic tax reporting and respond to employee CRA-related inquiries.

• Proactively identify and implement process improvements to enhance service effectiveness.

As a Team Player & Collaborator

• Work seamlessly across internal teams (Compensation, Payroll, Talent, HR Partners) and external suppliers to ensure coordinated service delivery.

• Provide back-up coverage and support during peak periods.

• Contribute to continuous improvement initiatives and stay current with industry trends and regulatory changes.

• Support compliance with internal control requirements (privacy, information security, etc.).

What do you need to succeed?

Experience & Education

• 2–4 years in a global mobility, relocation, or HR operations role.

• 2+ years of experience in operational, financial, or business functions (reconciliation, vendor management, account balancing).

• Bachelor's degree in HR, Business, Finance, or related field.

• Preferred: CERC, CGMP, or Licensed Immigration Consultant certification.

Skills & Capabilities

• Advisory excellence: Deep knowledge of relocation policy, immigration requirements, and tax implications; ability to interpret complex policies and provide sound counsel.

• Operational mastery: Strong financial acumen, attention to detail, and proven ability to manage multiple processes and vendors simultaneously.

• Relationship management: Employee-focused, empathetic communication style with excellent interpersonal skills.

• Problem-solving: Resourceful, resilient mindset with ability to anticipate issues and create innovative solutions.

• Technical proficiency: Advanced Excel skills; experience with Workday, vendor management platforms, and financial systems (RBC Express, Service Platform); familiarity with SAP, IRIS, or TSYS a plus.

• Organizational excellence: Exceptional time and file management capabilities with ability to prioritize competing demands.

How You'll Lead at RBC

• Drive to Impact: Deliver meaningful results that enhance employee experience and program effectiveness.

• Adapt Quickly, Always Learn: Stay current with evolving relocation practices and regulatory requirements.

• Unlock the Potential of Our People: Support employees at critical career moments and enable team success.

• Speak Up for the Good of RBC: Advocate for process improvements and bring fresh perspectives to program delivery.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients succeed. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Opportunity to lead a critical team and shape the future of global mobility at RBC.

• Be recognized as a subject matter expert and thought leader.

• Flexible healthcare benefits and access to various programs and resources.

• Exposure to senior leadership and stakeholders across multiple businesses.

• Engaging and complex work that makes a direct difference in employees’ lives.

• A collaborative culture that recognizes and rewards innovative business ideas.

• Access to emerging technologies and tools to drive continuous improvement.

Job Skills

Additional Job Details

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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