Senior Incident Response Analyst (Global Security)

Royal Bank of Canada · Toronto

Job Description

What is the Opportunity?

The Senior Incident Response Analyst, will serve as the primary point of contact for Security Operations Centre management regarding security incidents as part of Blue team operations. You will support team members with critical incidents impacting RBC users, systems, infrastructure, and resources.

You’ll play a key role in safeguarding RBC through detailed investigations, coordinating remediation efforts across multiple teams, and drive security incidents to timely and effective resolution while prioritizing accuracy and thoroughness.

In this role, after hours on call support (rotational basis) is required.

What will you do?

Global accountability to respond to critical security incidents/events providing accurate and timely reporting to Global Security Leadership.
Provide 24/7 support for security incidents impacting mission critical business and IT infrastructure, including supporting global incident management and response, remediation, and reporting
Perform log review and analysis, examining both direct and collector-sourced logs
Assess the effectiveness of secondary security controls and determine the scope, impact, and urgency of cyber incidents
Address common attack vectors, particularly email based threats (phishing, malicious links, software installation)
Collaborate with DevOps and other technical teams to execute complex remediation activities, including software patching and system re-imaging
Provide postmortem reporting for leadership detailing security vulnerabilities, technology gaps, shortcomings or miscellaneous security issues.
Conduct distributed security incident reviews with teams as determined by management
Responsible for driving to resolution security incidents in a timely and effective manner.
Maintain timely communication with the Computer Security Incident Response Team (CSIRT) extended teams
Ensure global compliance with Enterprise standards regarding security incident response and related findings
Drive security incidents to timely and effective resolution while prioritizing accuracy over speed

What do you need to succeed?

Must have

Bachelor's degree in Computer Science, IT, or related discipline
2+ years of cyber security incident response experience / Blue Team experience
Demonstrated experience conducting investigations for security-related events in a complex Incident Management or Security Operations Center environment
Advanced log analysis and SIEM query capabilities
Experience investigating security incidents across complex network environments
Strong operating system platform knowledge: Windows, Mac, UNIX, and Linux
Excellent written and verbal communication skills
Ability to work effectively across multiple teams and departments
Thorough understanding of Security Information and Incident Management methodologies
Strong problem solving and analytical skills

Nice to Have

Information security certifications (CISSP, GCIA, GCIH, GREM, CEH)
Malware analysis and digital forensics experience
Penetration testing experience or adjacent security testing background
Vulnerability assessment experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities

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Job Skills

Business Perspective, Critical Thinking, Decision Making, Detail-Oriented, Forensic Computing, Group Problem Solving, Information Security Operation Center (ISOC), IT Incident Management, Security Information and Event Management (SIEM), Threat Management

Additional Job Details

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