Business Excellence Assistant Manager
Grab · Jakarta
Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
The ID 4 Wheels Strategy (Mobility) team is the driving force behind the overall GrabCar business strategy in Indonesia. Our mandate is broad and impactful as we manage the business portfolio, oversee the P&L, drive product innovation, optimize operations, and lead critical stakeholder management.
Acting as the vital bridge between local operations and regional teams, we ensure that our market-specific strategies are seamlessly aligned and harmonized with Grab's broader regional direction.
Get to Know the Role
You will be the backbone of our strategic decision-making process. At Grab, we don't move on intuition alone, our biggest bets and daily optimizations are backed by rigorous data.
In this role, you will be translating complex datasets into clear, actionable business insights. You will have the unique opportunity to influence business strategy by transforming raw numbers into compelling narratives, data automation and user-friendly dashboards that empower leadership to make high-stakes decisions with confidence.
The Critical Tasks You Will Perform
- Perform complex, in-depth data analysis to uncover market trends, passenger behaviors, driver dynamics, and operational inefficiencies.
- Design, build, and maintain robust reports, automated pipelines, and interactive dashboards (e.g., PowerBI, in-house tools) to provide data and insight access across the team.
- Proactively track key business metrics, identify anomalies or performance gaps, and escalate risks to leadership in a timely, solution-oriented manner.
- Actively leverage and experiment with modern AI tools and LLMs to accelerate data processing, coding, and analytical workflows without compromising accuracy.
- Partner closely with regional teams and local metric owners to ensure a unified, data-driven approach to business growth.
Qualifications
What essential Skills You Will Need
- 4+ years of relevant work experience in data analytics, business intelligence, or strategy roles.
- High proficiency in SQL is mandatory. Strong hands-on experience with Python or R for data manipulation and statistical analysis.
- Proven track record of managing and crunching massive, complex datasets to drive business growth or strategic shifts.
- Experience working within a fast-growing MNC, a fast-paced tech company, or a top-tier management/technical consulting firm.
- Experience on translating technical findings into data-driven insights actionable for non-technical stakeholders and leadership.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.