GSA - Housekeeping
Accor · Jaipur
Company Description
- "Why work for Accor?
- We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
- By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
- Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team. As a GSA-Housekeeping, you will play a crucial role in maintaining the highest standards of cleanliness and comfort for our guests, ensuring their stay is exceptional from check-in to check-out.
- Maintain impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and back-of-house areas
- Ensure proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security
- Interact with guests in a courteous and professional manner, addressing their needs and concerns promptly
- Collaborate effectively with other departments to provide seamless service and enhance guest satisfaction
- Prepare guest rooms, ensuring all amenities and supplies are properly stocked and meet quality standards
- Follow lost and found procedures strictly and report any discrepancies immediately
- Maintain and properly use all housekeeping equipment, supplies, and materials
- Adhere to safety and hygiene protocols, reporting any potential hazards or maintenance issues
- Participate in ongoing training programs to enhance skills and stay updated on industry best practices
- Assist in maintaining inventory of cleaning supplies and linens, reporting low stock levels as needed
Qualifications
- Diploma or Degree in Hotel Management, or equivalent qualifications
- Strong attention to detail and ability to maintain high cleanliness standards
- Excellent customer service skills with a guest-centric approach
- Ability to work efficiently in a fast-paced environment
- Knowledge of cleaning procedures, products, and safety protocols
- Physical stamina to stand, walk, and perform cleaning tasks for extended periods
- Flexibility to work different shifts, including weekends and holidays
- Strong communication skills in English and local languages
- Willingness to learn and adapt to new procedures and technologies
- Knowledge of local customs and etiquette relevant to Jaipur, India
Additional Information
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times