Bartender
Accor · London
Company Description
At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.
Job Description
SCOPE OF POSITION
As a Bartender at St James Bar, you will play a key role in creating memorable experiences for our guests. With an in-depth knowledge of cocktails, spirits, wines, and luxury service, you will prepare and serve drinks with flair, professionalism, and creativity, ensuring the highest standards of hospitality in every interaction.
RESPONSIBILITIES
- Prepare and serve a wide variety of beverages to the highest standards, including cocktails from the signature menu and bespoke guest requests.
- Deliver personalised and engaging service, building rapport with guests and ensuring a welcoming atmosphere.
- Be conversant in the use of the Micros system, following operational procedures and Sofitel’s standards of service.
- Maintain cleanliness and organisation of the bar area at all times, following health, safety, and hygiene regulations.
- Assist in the creation and refinement of cocktail recipes and presentation, contributing to seasonal and signature menu development.
- Monitor inventory and restock bar supplies as required; assist in monthly stock takes.
- Process payments accurately using POS systems and follow cash handling procedures.
- Work collaboratively with the bar and floor team to ensure seamless service during all shifts.
- Maintain knowledge of hotel services and facilities, promoting them where appropriate. Ensure you have a thorough understanding of and adhere to laws and regulations regarding licensing, food safety, health & safety & fire regulations.
- Relate naturally and warmly with guests—genuine interaction is at the heart of the St James Bar experience, requiring flexibility and attentiveness in every aspect of service.
- Collaborate effectively with the wider bar and floor teams to ensure a seamless and high-quality guest journey.
Qualifications
- Expertise in cocktail preparation, wine service, and premium spirits knowledge.
- Strong customer service and guest engagement skills in luxury hospitality environments.
- Proficient in POS systems, including cash handling and payment processing.
- Knowledge of food safety, hygiene, health & safety, and alcohol licensing regulations.
- Excellent teamwork, inventory management, and multitasking abilities in fast-paced bar operations.
Additional Information
Discover a world of unparalleled perks tailored just for you:
- Competitive compensation package, including departmental incentives and annual bonus of £1.300,00 per year.
- Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
- Employee Benefit Card – Discounted rates at Accor properties worldwide.
- Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
- Complimentary Meals While on Duty.
- Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
- Be Part of the Largest Hospitality Group in Europe.
- Exceptional Training and Development Opportunities through Apprenticeship Program.
- Global Growth Opportunities.
- Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
- Social Events and Activities.
Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Let your passion shine, visit careers.accor.com