Senior Sales Manager

Accor · Chennai

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Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking a dynamic and results-driven Senior Sales Manager to join our organization in Chennai, India. In this pivotal role, you will drive revenue growth by developing and maintaining strong relationships with corporate accounts, business partners, and key stakeholders. You will identify new business opportunities, maximize existing accounts, and contribute to our organization's overall commercial strategy. Working collaboratively with cross-functional teams, you will ensure the achievement of revenue targets while delivering exceptional service and building long-term business partnerships.

**Sales & Business Development**

• Develop and execute comprehensive sales action plans to achieve monthly, quarterly, and annual revenue targets
• Identify, solicit, and secure new business opportunities across multiple market segments
• Build and maintain strong relationships with existing and prospective clients through regular engagement
• Conduct sales calls, client visits, networking events, and business presentations to promote products and services
• Negotiate rates, contracts, and commercial agreements within approved guidelines
• Maintain an active sales pipeline and ensure timely follow-up on all leads and inquiries

**Account Management**

• Manage a portfolio of key accounts and drive consistent business growth
• Conduct regular account reviews to identify opportunities for increased revenue and market expansion
• Develop strategic account plans for high-value clients
• Ensure high levels of customer satisfaction and foster repeat business
• Address client concerns promptly and professionally to maintain strong partnerships

**Revenue Generation & Optimization**

• Collaborate with revenue and reservations teams to optimize pricing strategies and inventory management
• Promote all organizational products and services through targeted marketing initiatives
• Maximize revenue opportunities across all business segments
• Support upselling and cross-selling initiatives across departments to increase customer lifetime value

**Market Intelligence & Analysis**

• Monitor competitor activities, pricing trends, and market dynamics to identify strategic opportunities
• Analyze emerging market opportunities and changing customer demands
• Provide regular market intelligence and actionable recommendations to senior leadership
• Attend trade shows, exhibitions, and industry networking events to enhance market presence

**Sales Administration & Reporting**

• Maintain accurate client records, contracts, and sales activities in the CRM system
• Prepare proposals, contracts, quotations, and professional presentations
• Produce weekly and monthly sales reports, forecasts, and pipeline updates
• Ensure all sales documentation complies with company policies and organizational standards

**Collaboration & Leadership**

• Work collaboratively with cross-functional teams to ensure seamless execution of client requirements
• Mentor and support junior sales team members, sharing market knowledge and best practices
• Participate in regular commercial and revenue meetings to align on organizational goals
• Foster a culture of teamwork and open communication across departments

Qualifications

**Education**

• Bachelor's Degree in Business Administration, Marketing, Sales, or a related field

**Experience**

• Minimum 5-7 years of professional sales experience in a corporate environment
• At least 2 years in a Sales Manager or senior sales leadership role
• Proven track record of achieving and exceeding revenue targets
• Strong understanding of corporate, leisure, and group business segments
• Experience with CRM systems and sales analytics tools

**Required Skills**

• Exceptional interpersonal and communication skills, both written and verbal
• Strong negotiation and contract management abilities
• Advanced presentation and public speaking skills
• Strategic planning and forecasting capabilities
• Analytical mindset with ability to interpret sales data and market trends
• Time management and organizational skills with ability to manage multiple priorities
• Leadership and team management experience
• Customer relationship management expertise
• Proficiency with Microsoft Office Suite and sales software platforms

**Preferred Qualifications**

• Experience in the hospitality, travel, or service industry
• Knowledge of the Indian market and regional business practices
• Pre-opening or launch experience
• Advanced certification in sales management or business development
• Experience with revenue management systems
• Multilingual capabilities

**Domain Expertise**

• Sales strategy development and execution
• Revenue optimization and pricing strategies
• Account management and client retention
• Market analysis and competitive intelligence
• Business development and new market entry

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