Spa Attendant

Accor · Faena Red Sea

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Company Description

• The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.
• As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.

Job Description

JOB OVERVIEW 

A Spa Attendant ensures a clean, comfortable, and welcoming spa environment by managing cleanliness, restocking supplies, assisting guests with robes and directions, handling basic inquiries/bookings, and supporting therapists and reception; key duties include maintaining locker rooms, laundry, and guest orientation, requiring excellent customer service, multitasking, and stamina for a fast-paced setting. 

DUTIES AND RESPONSIBILITIES 

• Guest Services: Greet guests, offer refreshments, provide spa tours, answer questions, and assist with changing into robes. 

• Cleanliness & Maintenance: Keep all spa areas (locker rooms, relaxation lounges, treatment rooms) spotless, including floors, mirrors, and furniture; manage laundry. 

• Operations Support: Restock towels, water, amenities, and retail products; coordinate with the spa team for smooth daily operations. 

• Administrative Tasks: Handle basic phone inquiries, manage simple bookings or rescheduling, and process payments. 

• Inventory: Assist with stock control for linens, consumables, and retail items. 

Qualifications

QUALIFICATIONS DESIRED 

• Customer Service: Strong communication, interpersonal, and multitasking skills. 

• Physical Stamina: Ability to stand for long periods, lift moderately, and work in a fast-paced environment. 

• Knowledge: Basic understanding of spa treatments and procedures is beneficial. 

• Experience: Previous 5-star hospitality or spa experience is required. 

• Attitude: Positive, friendly, and a team player. 

• Basic understanding of cleaning chemicals and safety procedures 

• Strong physical stamina and reliability 

• Ability to communicate effectively and follow instructions 

Additional Information

SKILLS 

• High attention to detail 

• Team-oriented with excellent time management 

• Discreet, quiet, and efficient while working in guest areas 

• Able to prioritize and respond to urgent cleaning or delivery needs 

PHYSICAL DEMANDS AND WORK ENVIRONMENT 

• Endure various physical movements throughout the work areas 

• Ability to move safely in uneven terrain or in confined spaces 

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