Security Supervisor
Accor · Dubai
Company Description
Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!
- These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
- More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.
- Whatever your role, we're all here to make the customer experience as unforgettable as possible.
- Our mission: to bring little moments of happiness to people.
- Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.
- Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.
Job Description
Keep the Mama Gang safe, secure, and ready for anything at Mama Shelter Dubai! As a Security Supervisor, you’ll lead the security team, protect our guests and colleagues, and make sure Mama stays a safe place to work, play, and have a good time. 🛡️👀✨
THE MISSION?
🎯 Lead the Security Squad: Supervise, guide, and motivate the security team, making sure everyone knows their role and is ready to keep Mama safe. 👮♂️🤝
🎯 Be Mama’s Eyes & Ears: Keep a watchful eye across the hotel, conduct regular patrols, and spot potential risks before they become problems. 👀🔍
🎯 CCTV Commander: Monitor CCTV, access control, alarms, and other security systems to keep everything under control and respond quickly to anything suspicious. 📹🚨
🎯 Ready for Anything: Respond calmly and confidently to incidents, emergencies, alarms, and unexpected situations, because panic is never part of the uniform. 🚨😎
🎯 Keep the Gang in the Know: Lead shift briefings and debriefings, making sure the team is aligned, informed, and ready for the day ahead. 🗣️💪
🎯 Protect Mama’s House: Conduct regular inspections and enforce access control to keep guests, colleagues, property, and restricted areas safe and secure. 🏨🔐
🎯 Incident Investigator: Support and lead investigations into theft, damage, unauthorized access, and other security incidents, ensuring everything is properly documented and reported. 🔎📝
🎯 Emergency Expert: Support emergency drills, fire evacuations, crisis management, and response procedures so the team knows exactly what to do when it matters most. 🔥🚒
🎯 Team Up Across Mama: Work closely with all departments to support smooth daily operations, events, and busy moments while keeping safety front and centre. 🤝🎉
🎯 Connect with the Authorities: Liaise professionally with SIRA, local law enforcement, emergency services, and other relevant authorities whenever required. 👮♂️📞
🎯 Keep the Tools Ready: Make sure radios, CCTV, alarms, access control, flashlights, and other security equipment are working, maintained, and ready for action. 🔦📻
🎯 Own the Reports: Maintain accurate security logs and prepare clear reports for management, highlighting incidents, risks, trends, and opportunities to improve. 📊📝
Qualifications
MADE FOR YOU? ONLY IF…
🛡️ You’re a natural leader: You know how to guide a team, give clear direction, and bring out the best in your Gang.
🚨 You stay cool under pressure: Emergencies happen. You keep calm, think fast, and make smart decisions.
🔍 You notice the details: You spot what others might miss and take action before small risks become big problems.
🤝 You communicate like a pro: You can confidently interact with colleagues, guests, management, and authorities.
🧠 You think ahead: You’re always looking for potential risks and ways to make Mama even safer.
🔐 Integrity is non-negotiable: You handle sensitive information responsibly and always do the right thing.
Additional Information
YOUR LITTLE EXTRAS:
- 🚀 You’re reliable and consistent: When you say you’ll deliver, you always follow through.
- 👥 You’re a people person: Guests and teammates love your positive, approachable vibe.
- 💬 You build connections: You take time to know your guests, creating lasting impressions.
- 😊 You light up the room: Your energy lifts everyone around you, making work a joy.
- 🤝 You’re all about the team: From supporting your colleagues to creating a family-like atmosphere, you make it happen.
If you’re ready to bring your energy, passion, and smile to Mama Shelter Dubai, we’d love to hear from you! ✨