GSA - Food & Beverage

Accor · Vijayawada

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Greet and seat guests warmly, ensuring comfort and satisfaction throughout their visit
Present menus, take orders accurately, and serve food and beverages promptly with attention to detail
Maintain table setup and cleanliness according to hotel standards and organizational guidelines
Develop comprehensive knowledge of menu items, ingredients, daily specials, and preparation methods to provide informed recommendations
Coordinate seamlessly with kitchen and bar staff to ensure timely and accurate service delivery
Handle guest inquiries, concerns, and complaints with empathy and professionalism, demonstrating problem-solving abilities
Adhere strictly to hygiene, grooming, and safety standards to ensure a safe and welcoming dining environment
Assist with billing procedures, cash handling, and payment processing while maintaining accuracy and integrity
Support setup and breakdown for banquets, special events, and themed dining experiences

Diploma or Degree in Hotel Management, Hospitality, or equivalent qualification
1–2 years of hands-on experience in food and beverage service within a hotel, restaurant, or similar hospitality establishment
Excellent communication and interpersonal skills with the ability to engage guests from diverse backgrounds
Strong attention to detail, organizational abilities, and time management skills to handle multiple tasks during peak service periods
Demonstrated positive attitude, team spirit, and collaborative work ethic
Proficiency in cash handling, billing procedures, and POS (Point of Sale) system operations
Physical stamina to stand for extended periods and move efficiently throughout the service area
Conflict resolution and problem-solving skills with the ability to handle challenging situations with empathy and professionalism
Knowledge of food safety, hygiene standards, and service protocols
Preferred: Multilingual abilities or experience with digital ordering systems