Customer Service Project Coordinator
Legrand · Mascoutah
At a Glance
Legrand has an exciting opportunity for a Customer Service Project Coordinator to join the Cablofil Team in Mascoutah, IL. The Project Manager leads high value customer and operational initiatives from initial scoping through execution and delivery. This hybrid role blends strategic project leadership with deep customer, operational, and sales support alignment to ensure successful outcomes across complex and high visibility projects
Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive offering of solutions for residential, commercial, and datacenter markets makes it a benchmark for customers worldwide.
Bridging power from sources to pathways to touchpoints, Legrand’s Electrical Infrastructure division combines innovation and quality to provide leading solutions for an evolving energy landscape. Our expertly designed products enable customers to confidently address the complex needs and challenges of electrification, while enhancing everyday experiences like plugging in, switching on, and staying connected. Committed to best-in-class service at every stage, we act as a trusted partner for our customers to ensure each project’s success and their continued satisfaction. Legrand's Electrical Infrastructure division includes the following brands and product lines: Girtz, Avtron, Power Bus Way, Cablofil, Connectrac, Wiremold and Pass & Seymour.
Legrand, North & Central America offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us.
Legrand is seeking a Customer Service Project Coordinator to lead high-value customer and operational projects from planning through execution. This role serves as the primary contact for VIP customers and projects exceeding $100K, coordinating cross-functional teams, managing timelines, budgets, risks, and customer expectations. Responsibilities include overseeing order management, product availability, shipping, reporting, and issue resolution while maintaining data integrity in ERP, CRM, and SAP systems. The position drives process improvements, supports sales and operations alignment, and builds strong relationships with customers, suppliers, and internal stakeholders to ensure successful project outcomes.