Clinical Sales Representative - EP - Galicia
Abbott Laboratories · Madrid
Main Purpose of the Role
• This is a sales position where the individual is responsible for servicing the current customer base, increasing sales within that base and establishing new accounts.
• S/he will be responsible for effectively dealing with customer complaints and
recommending consignment in accounts where necessary.
Main Responsibilities
- Achieve sales quota per plan by servicing the current customer base, increasing the sales volume to that base and establishing new accounts. Complexity is moderate (territory and/or assigned accounts, products/services, sales or account management process).
- Has moderate authority to make sales commitments for assigned efforts and is accountable for results within established guidelines. May provide input to division-wide sales standard s, practices, procedures and policies and/or tenders.
- Implement comprehensive sales plans to ensure increased market penetration and establishing of new accounts.
- Develops and maintains a good understanding of Abbott Medical therapy(ies) and product(s).
- Prepares reports and drafts initial conclusions/basic analysis; and performs required administrative sales duties, e.g., filing expense account reports, scheduling appointments, and making travel plans.
- Maintain business operations in accordance with corporate policies in respect to pricing. quotes, credit terms, expense reporting and Quality guidelines.
- Follow and share the best practices guidelines before and after the sales call.
- Develops knowledge/awareness of competition products.
- Act as Company ambassador at all times i.e. represent the Company in a professional manner and with highest integrity while interacting with customers and assigned institutions, physicians and technicians, customer purchasing and administration.
- Proactively plans weekly travel schedule and communicate this through the appropriate channels in his/her country/division
- Apply the company Account Profiling system and ensure the following basic information is incorporated in the accounts: people, their preferred behavioral styles, volume of product, competitors, local politics, decision structure including decision makers, needs, brief history, proposed minimum call frequency.
Education & Competencies
- Basic understanding of Abbott Medical (or similar) product lines and acquiring fair understanding of business, financials, products/services, the market and the needs of assigned accounts
- Bachelor's Degree or experience equivalent
- 3-5 years of successful sales experience within medical device industry. Electrophysiology is a plus.
- Well organized and accustomed to tight deadlines.
- Excellent personal computer skills including MS Excel, Word, Outlook and Power Point.
- Experience to work in a highly matrixed and geographically diverse business environment.
- Excellent interpersonal, verbal, written and presentation skills
- Customer- and results- oriented, self-starter
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