CDI - Sales Associate Prague (W/M)
Hermès · Prague
Your daily responsibilities
- Welcome every client with generosity and create a warm environment, rooted in attentive listening and kindness, conducive to personalized advice.
- Present our collections in all their diversity, highlighting the pieces, materials, and craftsmanship
- Provide precise and enthusiastic advice, offering harmonious combinations suited to each client’s needs and lifestyle across our métiers
- Drive sales across all categories, integrating a fluid and modern omnichannel approach
- Maintain an in-depth knowledge of collections, new releases, and trends while engaging in regular training
- Collaborate with and support the team to ensure a seamless client experience and collective success
Keys to your success
Significant experience in high‑end retail, with a strong understanding of the requirements of personalized client service
Solid product culture and the ability to navigate with ease between different métiers thanks to a true sensitivity to materials, finishes, and quality
Clear and professional communication in Czech and English is mandatory, enabling you to support and retain a demanding clientele
Active listening and adaptability to accurately address diverse client expectations and adjust the experience accordingly
Autonomy, agility, and proficiency with digital tools, supported by natural curiosity promoting continuous skill development
Team spirit and open-mindedness, contributing to a smooth collective dynamic across métiers
Strong service orientation and attention to detail, ensuring a flawless client experience in line with the Maison’s standards.
As a responsible employer, we are committed to ethics, diversity, and inclusion. Join the Hermès human adventure!