People and Culture Manager
Accor · Kochi
Job Description
Primary Responsibilities
- Reporting to the General Manager and you will be responsible for determining the People & Culture strategic and programmatic needs of ibis Kochi City Centre and also support effective implementation and evaluation of strategies, policies and procedures.
- Control and monitor the administration of all People & Culture activities and policies.
- To plan, manage, control, coordinate and participate in personnel activities of all the departments in areas of
- Recruitment & Selection
- Compensations & Benefits
- Performance Management System
- Employee Relations
- P&C Initiatives
- Statutory Compliance
- And as well as recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees.
- To ensure effective implementation of all People & Culture Systems, Policies and Procedures following local legislation.
- Any matter which may effect the interests of Ibis Kochi City Centre should be brought to the attention of the Management.
People & Culture Planning
- Develop an annual and long-term People & Culture plan that identifies the organizations People & Culture agenda as a component of the organizations overall Strategic Plan.
- Identify People & Culture strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.
People Management
- Establish and maintain seamless co-ordination & co-operation with all departments of Ibis Kochi City Centre to ensure maximum productivity, morale and guest service.
- Develop and maintain effective relationships with all the departments.
- Respond to queries by resolving issues in a timely and efficient manner.
- Ensure that the team has been trained for all safety provisions.
- Ensure that all personnel are kept well informed of department’s objectives and policies.
- Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
Operational Management
- Develop and implement effective recruitment and screening system, as per the organizations requirement.
- To ensure the smooth and efficient running of the People & Culture Department, ensuring that all the Policies and Procedures outlined in the Operations Manual are strictly adhered to.
- Establish standard policies and procedures for all the processes in the People & Culture Management.
- To implement an effective and efficient day to day communication, administration and reporting, to and between the departments and individuals, resulting in a highly motivated, flexible and multi skilled workforce.
- Investigate and review all disciplinary actions to ensure the actions are complying with the labour law & rules and regulations of the organization.
- Ensure that all the employees comply with the policies and procedures.
- Maintain and update employee records, legal documents, policies and procedures and other personnel matters.
- Prepare and submit periodic personnel reports such as turnover, personnel inventories and recruitment.
- Ensure to perform the various activities with regard to the personnel:
- Monitor the staff performance appraisal.
- Manpower planning.
- Recruitment and selection of personnel & Employment procedures.
- Resignation and dismissal procedures.
- Make manpower and cost budget for People & Culture Department.
- Survey research and feedback.
- Make proposal on competitive salary policy.
- Develop long term strategies.
- To review the Policies periodically and recommend necessary adjustments to the General Manager, according to current industrial trends and requirements of the Labor Department.
- To ensure that all Job Descriptions, Departmental Operations and Training Manuals are prepared and updated annually.
- Analyze the manpower requirement and recommend selection activities to meet the requirement.
- To ensure that all practices are complete and abreast with legal practices, policies and procedures.
- Review personnel policies, procedures and practices. Recommend changes, modification or up-dated information to the General Manager.
- Inspect the staff Cafeteria, locker rooms and other facilities on a regular basis to ensure that they are well operated and maintained.
- To implement an effective Manpower Development System, which maximizes potential and satisfies our present and future manpower needs.
- To ensure that all external communication in the form of Recruitment Ads, External Hotel and People & Culture Activities and Internal Communications through Staff Notice Boards, collateral etc portray a professional image in line with the organization’s standards.
Qualifications
Knowledge and Experience
- Master's Degree in Human Resources Management
- Minimum 05-06 years of Human Resources Management experience and at least 01 or 02 years of experience as Human Resources Manager
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
Competencies
- Strong leadership, interpersonal and negotiation skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times