Sr Field Service Supervisor

Honeywell · Tokyo

The Sr. Field Service Supervisor / Field Service Manager (FSM) is essentially the P&L leader for the assigned region of responsibility. This role is required to manage and oversee in the following aspects:

Ultimate P&L responsibility
Ultimate decision making in conflicts, customer interaction, prioritization, etc
Resource management duties assisted through Field Operations Manager (FOM) while maintaining ultimate control
Assisted with direct project and contract management activities for projects and contracts > $100K through Project Managers (PM) and Service Contract Manager (SCM) while still maintaining ultimate control.
Ownership of LSS customers and direction setting to the team.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. As a Sr Field Service Supervisor here at Honeywell, you will lead a team of field service professionals, overseeing installation, maintenance, and repair of Honeywell products, driving customer satisfaction and operational efficiency.You will report directly to our Service Business Manager and you’ll work out of our Tokyo, Japan location on a Hybrid work schedule.

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