Sales Commercial Excellence Manager - Trade
Reckitt
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- Sales Commercial Excellence Manager - Trade
- City: Kuala Lumpur
- We are Reckitt
- Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
- Sales
- Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.
- About the role
You will be responsible for leading the Commercial Excellence team to drive sustainable business performance via Route-to-Market planning, meaningful SFE KPI tracking, making data driven investment choices, enabling people to perform at optimal knowledge/ selling skills and setting ambitious sales metrics to drive results aligning with market/brand priorities.
Your responsibilities
Drive commercial Excellence key priorities
- Drive continuous business performance via meaningful KPI tracking and performance management plans.
- Drive productivity and efficiency in Route-to-Market (RTM) planning and call plans.
- Support the development of competitive selling metrics to meet sales force operational & strategic plans.
- Ability to translate complex data into actionable insights and tangible results, at the desired timelines.
Operationalize market/ brand must wins
- Translate strategic objectives into operational plan.
- Drive optimization in SFE, sales organization, segmentation & targeting and sales incentive plan.
- Track progress and timely intervention to ensure execution excellence from all sales team.
Sales Information System Management
- Management of all critical Sales Information Systems (i.e. DMS, SFA & etc) to maintain high data accuracy.
- Maintain documentation and training of sales personnel on Sales Information Systems.
Strengthen business cadences and report automation
- Lead the quarterly business review, with clear performance output and improvement plans in place.
- Drive meaningful real-time performance visibility with automated dashboard in powerBI.
- Review timeline, ensure all sales and marketing data are up to date with effective reporting system in place, with the support from SFE analyst.
- The experience we're looking for
- Bachelor’s degree and above.
- At least 3-5 years of relevant working experience, preferably in Pharma/ healthcare/ nutrition.
- Advance skills in AI applications, MS Excel, Veeva CRM & PowerBI applications.
- Strong leadership skills, prior experience in handling people/team is an added advantage.
- Strong analytical, problem solving, multi-tasking and reporting skills.
- Pro-active, entrepreneurial, innovative and self-motivated. Exceptional communication (verbal and written) & presentation skills
- What we offer
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.