Commercial Dir, UK Parts & Accessories
eBay · London
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Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the role & team
eBay Motors is a multi-billion dollar, global portfolio comprising the Parts & Accessories (P&A), Business & Industrial, Vehicles, and WHI (a B2B Parts & Accessories marketplace in US) businesses. These categories are not only among the largest on eBay and core to eBay’s strategic future but also are actively innovating in the market and at eBay.
The Director, UK P&A, will report to and partner closely with the GM, Europe Parts & Accessories, to deliver the category strategy and plan for eBay’s P&A business in the UK. You will directly lead the UK P&A team, owning the most critical initiatives in the UK business through solid-line, dotted-line, and horizontal/matrix leadership.
As a senior leader within the team, the role demands a dual mentality: both that of a strategic leader—who has a deep understanding of the dynamics of two-sided marketplaces, can break down tough problems into clear frameworks, operate in ambiguity, and possesses strong data intuition—as well as someone who can move quickly and decisively as an embedded operator not afraid to get their hands dirty. Broad functional skills with demonstrated success in multidisciplinary leadership including marketing, product, and operations is a must-have.
What you will accomplish
Business
Drive GMV/GMB expansion for the UK Parts & Accessories (P&A) business
Partner with the global and EU leadership team to set strategy, identify, and complete opportunities for the UK P&A business
Deliver the most abundant catalogue of P&A inventory (every part for every vehicle)
Deliver outstanding end-to-end customer experience for Parts & Accessories
Customer
Continue growing Customer happiness by addressing inventory gaps, pricing, and trust gaps in P&A
Draw in and keep buyers and sellers, focusing primarily on the sell-side of the marketplace
Build strong connections with eBay’s leading P&A sellers, collaborate with a select group of these sellers to drive significant growth in their businesses on eBay
Team
Build a strong & diverse team to achieve excellence, focusing on developing a group that can collaborate with large P&A sellers to drive market-leading growth
Act as a servant leader and role model for the team, demonstrating leadership aligned with eBay’s culture and values
Work closely with eBay’s UK country General Manager and their team to combine the group and UK P&A operating plan into the broader UK country strategy.
What you will bring
E-Commerce experience in both C2C and B2C commerce ideal
Strong ability to manage through influence in a matrix organization
Currently operating at Director level with a wealth of experience in commercial roles
Having direct experience in the digital automotive or parts sector is advantageous but not essential. A proven history of engaging with customer groups or industries is more valuable, combined with eagerness and passion to thoroughly explore the UK parts and automotive environment.
Demonstrated strategist with a history of achieving impactful results on a large scale
Excellent decision-making skills with an interest in identifying, prioritizing, and articulating the highest impact initiatives
Comfortable making decisions with imperfect information where you may have ambiguity and need to use data to meet deliverables and drive initiatives to completion within specified timelines
Experienced people leader successfully building and developing teams
Establishing relationships with key industry players and partners
Experienced at influencing & negotiating. Action-focused, growth-oriented, customer-centric ownership approach to drive performance against critical metrics
A passion for eBay
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.