Assistant Manager, EVS - Dr. P. Phillips Hospital

Orlando Health · Orlando

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 Orlando Health Dr. P. Phillips proudly holds recognition as a “Best Regional Hospital” by U.S. News & World Report and selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare. We are an award-winning, full-service medical/surgical facility that has been serving the residents of southwest Orange County and Orlando’s growing tourist population since 1985. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine.

In 2025, Dr. P. Phillips Hospital opened the onsite Team Member Wellness Center, designed to support employee health and well-being. The center features a state-of-the-art fitness facility, a dedicated tranquility space, and wellness activities - making it easy to recharge and get your workout in before or after your shift.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

TOP REASONS TO CHOOSE ORLANDO HEALTH - DR. P. PHILLIPS HOSPITAL

• Onsite State-of-the-art gym and wellness center!
  • The center offers a state-of-the-art fitness facility, a dedicated tranquility space, and a variety of wellness activities—making it easy to recharge and get your workout in before or after your shift.
• Competitive Pay
  • Evening, nights, and weekend shift differentials offered for qualifying positions.
• All Inclusive Benefits (start day one)
  • Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
• Forbes Recognizes Orlando Health as a Best-In-State Employer
  • Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. 
• Employee-centric
  • Dr. P. Phillips Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.

A Brief Overview

The EVS Assistant Manager is responsible for the daily operations of Environmental Services, Linen, and Projects, ensuring and maintain a high standard of cleanliness and consistency throughout all areas of the hospital, attached and/or detached Medical Office Building(s). Develops and implements efficient/productive cleaning methods, supervises environmental services and grounds keeping staff, manages administration of training programs, customer relations, and budget administration. Ensures compliance with standards and regulations.



What you will do

• Manages the daily operations of the environmental services department.
• Supervises environmental services and grounds keeping employees to ensure that work techniques, quality assurance standards, department policies and procedures, and job specifications are adhered to.
• Monitors operational programs, assuring that buildings are maintained in a safe, clean, and operationally effective condition.
• Regulates daily activities of staff, providing necessary guidance and support to maintain quality performance standards.
• Recruits, interviews, and selects environmental services personnel and oversees staff training and development as outlined by EVS policies and procedures.
• Supervises and evaluates non-supervisory and supervisory employees ensuring that standards of performance are met.
• Administers annual competency assessment process.
• Develops, initiates, and maintains EVS departmental policies/procedures relative to OSHA, DHS, The Joint Commission, NFPA, OSHPD, and other governing agency regulations and standards.
• Documents staff training to ensure full program compliance.
• Evaluates new products while adhering to National Purchasing Organization guidelines and national Facility services standards. Maintains up to date knowledge of latest environmental trends, products, and regulatory requirements necessary to deliver efficient and effective environmental services.
• Assists Operations Manager in preparation of department budgets. Identifies opportunities to decrease costs and increase service levels. Identifies and implements best practices to generate new and innovative ideas to improve service and reduce costs.
• Accurately completes all required forms and reports on a timely basis.
• Knowledge of medical and hazardous waste regulations, health facilities and their unique cleaning requirements preferred.
• Excellent communications skills and ability to communicate effectively with a diverse workforce.
• Functional knowledge of infection control techniques, sanitation protocols, and cleaning methods required.
• Takes the lead in the orientation, development, and motivation of supervisory colleagues, ensuring the colleagues are trained at all levels and performance standards are met. Completes all reports accurately and on time.
• Develops effective facility relations through formal and informal programs, both verbal and written.
• Communicates and coordinates department activities with those of other departments by attending and participating in medical center, and regional committees such as peer groups, safety, disaster, infection control, interior design, and recycling committees.
• Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Understanding of linen management and utilizing.
• Experience utilizing EPIC software.
• Proficient skills and knowledge of MS Office products.
• Ability to communicate effectively in written format and oral presentations.
• Must have a good working knowledge of computer systems to include Microsoft Office Suite, Bed Management System, Timekeeping System, or other related computer systems used in the daily functions of the department.
• Adheres to all Standards of Precaution, MSDS and Hand Hygiene directives.
• Capable of completing Patient room cleaning processes utilizing the 3-step cleaning method when functioning and performing Environmental Services duties.
• Responsible for coordinating the removal of regular, recycled, and bio-medical waste.
• Must complete all mandatory training as designated and required. Attendance at in-service as required.
• Participates in departmental quality assurance and improvement activities as appropriate.
• Must be able to maintain productivity and volume standards established for the assigned facility.
• Keeps current with all policies and procedures of the hospital and the department.
• Willing to participate in other related duties.

Qualifications

• High School Diploma/GED required.
• College Degree preferred.
• Minimum 2 years managerial experience.
• Certified Health Care Environmental Services Technician (CHEST) preferred or ability to get certification within 1 year.
• Certified Surgical Cleaning Technician (CSCT) preferred or ability to get certification within in year.
• DOT certificate required within the first 90 Days following date of hire.

A Brief Overview

The EVS Assistant Manager is responsible for the daily operations of Environmental Services, Linen, and Projects, ensuring and maintain a high standard of cleanliness and consistency throughout all areas of the hospital, attached and/or detached Medical Office Building(s). Develops and implements efficient/productive cleaning methods, supervises environmental services and grounds keeping staff, manages administration of training programs, customer relations, and budget administration. Ensures compliance with standards and regulations.



What you will do

• Manages the daily operations of the environmental services department.
• Supervises environmental services and grounds keeping employees to ensure that work techniques, quality assurance standards, department policies and procedures, and job specifications are adhered to.
• Monitors operational programs, assuring that buildings are maintained in a safe, clean, and operationally effective condition.
• Regulates daily activities of staff, providing necessary guidance and support to maintain quality performance standards.
• Recruits, interviews, and selects environmental services personnel and oversees staff training and development as outlined by EVS policies and procedures.
• Supervises and evaluates non-supervisory and supervisory employees ensuring that standards of performance are met.
• Administers annual competency assessment process.
• Develops, initiates, and maintains EVS departmental policies/procedures relative to OSHA, DHS, The Joint Commission, NFPA, OSHPD, and other governing agency regulations and standards.
• Documents staff training to ensure full program compliance.
• Evaluates new products while adhering to National Purchasing Organization guidelines and national Facility services standards. Maintains up to date knowledge of latest environmental trends, products, and regulatory requirements necessary to deliver efficient and effective environmental services.
• Assists Operations Manager in preparation of department budgets. Identifies opportunities to decrease costs and increase service levels. Identifies and implements best practices to generate new and innovative ideas to improve service and reduce costs.
• Accurately completes all required forms and reports on a timely basis.
• Knowledge of medical and hazardous waste regulations, health facilities and their unique cleaning requirements preferred.
• Excellent communications skills and ability to communicate effectively with a diverse workforce.
• Functional knowledge of infection control techniques, sanitation protocols, and cleaning methods required.
• Takes the lead in the orientation, development, and motivation of supervisory colleagues, ensuring the colleagues are trained at all levels and performance standards are met. Completes all reports accurately and on time.
• Develops effective facility relations through formal and informal programs, both verbal and written.
• Communicates and coordinates department activities with those of other departments by attending and participating in medical center, and regional committees such as peer groups, safety, disaster, infection control, interior design, and recycling committees.
• Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Understanding of linen management and utilizing.
• Experience utilizing EPIC software.
• Proficient skills and knowledge of MS Office products.
• Ability to communicate effectively in written format and oral presentations.
• Must have a good working knowledge of computer systems to include Microsoft Office Suite, Bed Management System, Timekeeping System, or other related computer systems used in the daily functions of the department.
• Adheres to all Standards of Precaution, MSDS and Hand Hygiene directives.
• Capable of completing Patient room cleaning processes utilizing the 3-step cleaning method when functioning and performing Environmental Services duties.
• Responsible for coordinating the removal of regular, recycled, and bio-medical waste.
• Must complete all mandatory training as designated and required. Attendance at in-service as required.
• Participates in departmental quality assurance and improvement activities as appropriate.
• Must be able to maintain productivity and volume standards established for the assigned facility.
• Keeps current with all policies and procedures of the hospital and the department.
• Willing to participate in other related duties.

Qualifications

• High School Diploma/GED required.
• College Degree preferred.
• Minimum 2 years managerial experience.
• Certified Health Care Environmental Services Technician (CHEST) preferred or ability to get certification within 1 year.
• Certified Surgical Cleaning Technician (CSCT) preferred or ability to get certification within in year.
• DOT certificate required within the first 90 Days following date of hire.

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