Account Manager
KION Group · Mexico City
The Account Manager Senior – CDMX is responsible for building and executing the regional commercial strategy, driving revenue growth, and developing a strong pipeline of opportunities aligned with Dematic’s portfolio.We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Tasks and Qualifications:
This role requires full ownership of the territory, including market development, customer engagement, opportunity qualification, and closing of complex, long-cycle projects. The individual will work closely with internal teams such as Engineering, Solutions Development, After Market, and Finance to deliver competitive and high-quality solutions.
The position demands a proactive “hunter” mindset, with strong discipline in pipeline generation, customer follow-up, and CRM management. At the same time, the role requires the ability to build long-term relationships and identify repeat business opportunities within existing accounts.
The Account Manager Senior will also play a key role in shaping Dematic’s market positioning in the Bajío, identifying industry trends, competitor activity, and new business opportunities that support long-term growth in Mexico.
Key Responsibilities:
Business Development & Territory Ownership
- Own and develop the Bajío region commercial strategy.
- Identify and pursue new business opportunities through cold calling, networking, and market mapping.
- Build and maintain a strong pipeline aligned with revenue targets.
- Penetrate target accounts and expand Dematic’s footprint in the region.
Account Management
- Develop and manage strategic customer relationships.
- Identify upsell, cross-sell, and repeat business opportunities.
- Understand customer operations, challenges, and long-term needs.
- Position Dematic as a trusted advisor and long-term partner.
Sales Execution
- Lead the full sales cycle: qualification, solution development, proposal, negotiation, and closing.
- Collaborate with Engineering and Solutions teams to define optimal solutions.
- Prepare and deliver executive-level presentations.
- Ensure alignment between customer expectations and internal capabilities.
Commercial Discipline
- Maintain accurate and disciplined CRM (Salesforce) management.
- Develop forecasts, budgets, and pipeline visibility.
- Track opportunity progress and ensure timely follow-up.
- Align with internal processes and approval workflows.
Market Intelligence & Strategy
- Monitor market trends, competition, and customer needs in the Bajío region.
- Provide insights to leadership on growth opportunities.
- Support definition of vertical strategies (Automotive, Retail, 3PL, Manufacturing).
- Contribute to long-term commercial planning in Mexico.
Required Profile
Education
- Bachelor’s degree in industrial engineering, Mechanical Engineering or related field.
- Advanced English proficiency (required).
Experience
- 5–10 years of experience in:
- Technical sales
- Industrial automation
- Material handling
- Supply chain solutions
- Proven experience selling complex solutions.
- Experience managing long sales cycles.
- Experience working with executive-level stakeholders.
Core Competencies
- Strong commercial acumen.
- Hunter mindset with disciplined execution.
- Strategic thinking and territory ownership.
- Ability to manage complex sales processes.
- Strong communication and negotiation skills.
- High level of accountability and ownership.
- Ability to work cross-functionally.
- Resilience and persistence.
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