Lens Care Account Manager – Non food

ZEISS · Birmingham

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About the Job

ZEISS is technology and innovation. Founded in Germany in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries.

As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. As a pioneer in scientific optics, its employees across the globe continue to push the boundaries of what is possible. With a strong focus on quality and innovation, ZEISS creates value for its customers and helps shape new ways of seeing the world.

We're looking for an Account Manager – Lens Care, UK Non-Food Channel to join us in Birmingham (office-based), serving the UK Non-Food, Pureplay and Pharmacy channels, with regular travel to key customers and ZEISS stakeholders across the UK.

ZEISS Vision Care UK, based in Birmingham, is an international leader in optics and the branded leader in lenses, offering premium and pioneering products that enhance the lives and vision of millions of people around the world. Part of the ZEISS Group (revenues of approximately €8.8 billion and over 40,000 employees globally), ZEISS Vision Care UK has delivered double-digit growth for the past 10 years and is focused on accelerating further growth towards its 2030 ambition.

Your Role

Over 50% of UK adults wear glasses and need to clean them safely on the go – creating a significant category opportunity. With ZEISS Wipes leading on reviews and a world-first innovation launching in 2026, this role is key to driving our next phase of growth in non-food channels.

As Account Manager – Lens Care, UK Non-Food Channel, you will:

• Grow our largest Pureplay customer by creating and executing a clear account strategy using insights from global teams and our UK platform agency partner.

• Build and model commercial and investment plans in spreadsheets that deliver revenue and profit targets and are compelling for retailers and internal stakeholders.

• Lead cross-functional teams across marketing, finance, supply chain, global lens care and platform agencies to ensure activation plans launch on time and in full.

• Win new distribution in two major pharmacy chains and targeted non-food accounts through creative contact strategies and a refined concept sell tailored to Pureplay, Pharmacy and Non-Food retailers.

• Maintain and develop a strong network of contacts across Pureplay, Pharmacy, Non-Food and Wholesale accounts to build insight, influence and growth opportunities.

• Create a practical toolkit for wholesaler sales teams so they can effectively sell ZEISS Lens Care to their existing customers on your behalf.

Your Experience

• Experience delivering growth within the Amazon account, or a similar leading Pureplay platform, for a consumer brand.

• Proven success in winning new accounts or generating new business within e-commerce, non-food, pharmacy or related consumer channels.

• Strong ability to create professional, high-quality customer presentations and model commercial scenarios and financials in spreadsheets.

• A valid UK driving licence and willingness to travel to customers and ZEISS locations as required.

• Clear examples of demonstrating the five ZEISS Commercial Commitments:

  • Understanding customer ambitions

  • Experimenter mindset

  • 1% better / continuous improvement mindset

  • Reapply what works

  • Make the buyer a hero

Your Benefits

If you join ZEISS, you will have access to a range of benefits, including:

• 10% employer pension contribution (with a 4% employee contribution).

• Performance-related bonus scheme.

• Private BUPA healthcare and life insurance.

• Professional body subscription paid for by ZEISS.

• 25 days' annual leave (plus bank holidays), increasing with length of service.

• Free ZEISS lenses for you and discounted ZEISS lenses for your friends and family.

• Employee health and wellbeing programme, including premium access to the Calm app.

Role Details

Location and Working Conditions

• Office-based in Birmingham within the ZEISS Vision Care UK Commercial Team.

• Permanent, full-time contract (37.5 hours per week).

• Reporting to: Associate Director – KAM Channel.

• Regular UK travel to Pureplay, Pharmacy, Non-Food and Wholesale customers as required.

Salary

• Competitive salary and bonus package, aligned with experience and market benchmarks.

Additional Requirements

• Right to work in the UK.

• Valid UK driving licence.

Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.

Your ZEISS Recruiting Team:

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