FSTD Technical Support Engineer -2

Airbus · Gurugram

Job Description:

A. ACCOUNTABILITIES
1. Ensures and coordinates with the FSTD technicians for the efficient operation of the Training
Devices in
order to keep a level of reliability as requested by Airbus training standards.
2. Is accountable for the high quality level and timely actions when performing trouble-shooting
interventions following device failures or instructors' requests.
3. Is accountable for providing technical troubleshooting outside Airbus working hours and therefore
without immediate supervision.
4. Is accountable for being proactive and proposing corrective maintenance solutions as and when
required
5. Participates in the technical support and follow-up of the training sessions and provides efficient
reports
to other teams and managers.
6. Ensures the training center operation continuity outside normal working hours whenever the Team
Leader/Engineer is absent.
7. Collaborative and teamwork are expected due to regular exchanges with Toulouse central support
team; OEM support and Quality team
B. MAIN ACTIVITIES
The job holder is in constant relation (24 / 7) with instructors and trainee customers as the front line
support regarding
Training Devices operations. Customer’s satisfaction is his/her priority.
He/she is accountable toward the hierarchy, for all his team decisions: technical, operational and
relational.

TRAINING DEVICES MAINTENANCE AND OPERATION TASKS

Performs simulators and trainers daily operations (version change, pre-flights, instructors call).
Plans, coordinates and performs preventive maintenance tasks and modifications defined.
Ensures and performs curative tasks in a timely manner and with high level of quality.
Ensures and performs the simulator software update package installation.
Performs, analyses and checks Recurrent Qualification Tests Guide to prepare yearly Training

Devices approvals by Authorities.
● Ensures and performs internal repair using bench’s tests in laboratory to minimize external repair
expenses.

Analyses and solves all the problems raised by customers and instructors.
On instructor request, demonstrates functionality of the instructor panel. (Dry lease customers).

TROUBLESHOOTING AND DISCREPANCY REMARKS INTERVENTIONS

Performs on the spot troubleshooting interventions.
Solves all the discrepancies remarks linked to hardware failures.
Ensures that analyses, answers, solving or reports on all the discrepancies remarks raised on

Training Devices are performed.
TRAINING DEVICES SUPERVISION
● Ensures the necessary corrective actions following problems recorded during Preventive and
corrective maintenance, DRs and recurrent qualification tests.

Manages the training device parts and spare parts.
Ensures compliance with the Compliance Monitoring System at all times
Participate in the recurrent qualification if the schedule permits.

TRAINING DEVICES IMPROVEMENT AND UPDATES

Performs and follows-up projects linked to the reliability improvement or obsolescence problem.
Performs Aircraft Database updates and specifics demands

SAFETY INITIATIVES:

Analyses reported in service events to identify any safety or environment issue.
Report any (potential) safety issue or (potential) safety event that is detected in the frame of the

day
to day activity
● Report any (potential) environment issue or (potential) environment event that is detected in the
frame of the day to day activity.
● Can contribute, on request of their safety representatives, in any safety enhancement initiative as
part
of Safety management activity (PSP, SMS), eg, contribute in the analysis and follow up of in-service
events, contribute in the identification and analysis of hazards and risk assessment in their own
domain of activity.
C. OUTPUTS
● In an optimizing training devices schedule context, with his team, he will deliver the training
devices
on time and fully functional to the customers. The result of the job is linked to the customer
satisfaction index and reliability of the devices.
● Provide an efficient report of his activity to the other team, to the technical manager, to the support
team and to management.

D. JOB REQUIREMENT

Higher Educational Qualification in Electronic or Aeronautical Engineering discipline or AME course
Minimum 5-6 years continued and recent experience of FSTD maintenance operations and support
Experience with respect to the Authority FSTD Certification and Compliance Audits
Experience in working on TRU FFS is a plus or experience with any simulator OEM is preferred
Basic awareness of simulator hardware architecture and troubleshooting skills
Excellent command of IT and keeps abreast of technological advancements
Team fit and effective communication
Customer oriented focus
Able to work 24/7 shift roster

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus India Training Centre Private Limited

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services <JF-CS-PS>

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