IAM Product Owner – Customer Identity Access Management

Cummins · GA

We are looking for an IAM Product Owner to leads the strategy, roadmap, and delivery of enterprise Customer Identity and Access Management (CIAM) programs. Acts as the product owner responsible for defining vision, prioritizing work, and ensuring delivery of secure, scalable, and seamless customer identity experiences. Partners across business, product, engineering, and security teams to align CIAM capabilities with digital strategy, customer experience goals, and regulatory requirements.

Key Responsibilities:

Work with key stakeholders to analyze and document requirements, transforming them into actionable functional and technical specifications. Bridge the gap between business needs and technical feasibility within the CIAM program
Build a strong CIAM program for customers, partners, suppliers, distributors, vendors and employes and serve as a subject matter expert. Key technical contributor to the strategy, design, engineering and management of the program
Design CIAM processes and identify opportunities for improvements. Plan, design and implement key components like user registration/enrollment, authentication/authorization, user self-service, data security, privacy and consent management, fraud and attack detection, session and token management, reporting etc.
Leading the technical aspects of the CIAM program, providing guidance to team members, and ensuring solutions are aligned with business needs and CIAM best practices
Work to understand the IT enterprise architecture and collaborate with the architecture team to ensure the CIAM/IAM security standards are created and adopted into the Enterprise Architecture frameworks
Be the primary point of escalation for operational and security issues for CIAM platform and solution. Lead and support ongoing CIAM operations, maintenance and specific problem resolution. Anticipate, identify, track and assist in resolution of technical issues
Conduct industry and market research and maintain a working knowledge of emerging trends and technologies in the CIAM discipline. Ensure that the CIAM team is aligning with global standards and initiatives
Create and manage a training program to develop the CIAM team. Develop and increase the capability and skills of the current team. Identify, staff, and manage necessary skills to fill gaps in the team
Manage and direct a consultative team approach for enterprise-wide security initiatives with key stakeholders
Produce & review daily, weekly, monthly reports to measure services against key performance & risk indicators
Create an environment of trust and confidence amongst the team

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law. Responsible for leading the execution and delivery of cybersecurity engineering initiatives that safeguard the organization’s critical business operations, information systems, and data. This role oversees the design, deployment, and lifecycle management of security tools, architectures, and processes while ensuring alignment with organizational policies, industry frameworks, and regulatory requirements.

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