Account Management Specialist Senior

Cummins · Grande Prairie

We are looking for a talented Account Management Specialist Senior to join our team specializing in sales for our On-Highway segment in Alberta.

In this role, you will make an impact in the following ways:

Account Growth Leadership — Expanding product and service penetration within assigned accounts, directly increasing revenue and strengthening long‑term customer value.
New Business Development — Identifying, qualifying, and engaging new business opportunities that accelerate pipeline growth and support the organization’s broader sales strategy.
Customer Relationship Stewardship — Building and sustaining trusted, positive relationships that enhance loyalty, reduce churn, and position the company as a preferred partner.
Contract & Negotiation Excellence — Leading negotiations that secure favorable terms, protect margins, and ensure clarity and alignment between customer expectations and organizational capabilities.
Operational Issue Resolution — Proactively managing production, distribution, inventory, and delivery challenges to maintain service reliability and uphold customer commitments.
Voice‑of‑Customer Advocacy — Championing customer needs internally, influencing decisions, and driving improvements that elevate satisfaction and strengthen competitive positioning.
Forecasting & Performance Accuracy — Maintaining precise sales forecasts and tracking progress to ensure business visibility, resource alignment, and strategic decision‑making.
Cross‑Business Collaboration — Coordinating across business units to unlock new opportunities, streamline communication, and deliver unified, high‑impact account strategies.

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law. Responsible for managing the relationship and business strategies for less complex accounts (regional, single business unit, internal, etc.). May have responsibility for larger, more complex accounts when paired with a more senior Account Manager. Responsibilities include selling the organization's products to assigned business customers to achieve sales goals, expanding existing customer relationships and executing account sales plans in support of business strategy.

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