Territory Sales - Inside Sales Representative (French Speaking)

Cummins · Accra

We are looking for a talented Territory Sales - Inside Sales Representative to join our team specializing in Sales for our Aftermarket Department in Accra, Ghana.

In this role, you will make an impact in the following ways:

Drive revenue growth by identifying and converting sales opportunities through inbound inquiries, lead generation activities, follow-ups, cross-selling, and upselling, helping Cummins achieve its sales, revenue, and margin targets.
Deliver exceptional customer experiences throughout the sales cycle by applying the Cummins Sales Process, ensuring customers receive timely, accurate, and value-driven support from initial inquiry through to order fulfillment.
Strengthen customer relationships and loyalty by proactively engaging with customers, understanding their business needs, resolving concerns efficiently, and positioning Cummins as their preferred supplier.
Enable the sales team to be more effective and productive by managing quotations, supporting RFP responses, qualifying leads, maintaining customer data, and coordinating key sales administration activities.
Improve sales forecasting and business visibility through accurate CRM updates, sales reporting, pipeline management, and forecast tracking, allowing stakeholders to make informed business decisions.
Support operational excellence and customer satisfaction by collaborating with internal teams to align inventory, delivery capabilities, and service expectations, ensuring commitments made to customers are successfully executed.
Protect and grow existing customer accounts by troubleshooting transaction issues, assisting with receivables escalations, supporting account setup processes, and identifying opportunities for repeat business and expanded partnerships.
Contribute to continuous business growth and cross-functional success by identifying process improvements, promoting collaboration across departments, and supporting Cummins' culture, customer-centric goals, and long-term market growth strategy.

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law. Provide sales support for Cummins products and/or services throughout the sales cycle. May independently develop and capture opportunities for additional sales.

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