Workshop Supervisor
Cummins · Carole Park
Job Summary:
We are looking for a talented Diesel Workshop Supervisor to join our high performing team in Carole Park, QLD.
In this role, you will complete repairs and rebuilds on engine products in a service workshop independently while coaching and developing less experienced technicians
You will make an impact in the following ways:
- Independently perform diagnostics and complete complex repairs
- Maintain productive customer relations and ensures prompt and efficient attention to customer needs to minimize customer product downtime
- Coaches on preventative maintenance and/or repairs completed by more experienced technicians and/or customer technicians; may provide work direction to others; may review repair plans, parts and tool lists, etc
- Manage parts and spares inventory
- Escalate unresolved issues to product specialists / Supervisor
- Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Identify additional sales and service opportunities with customer
- Maintain work area and tools for cleanliness and proper operation
- Adheres to and ensures adherence of technicians to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor