Technician – Resident Field Service (Alice Springs)

Cummins · Alice Springs

We are looking for a talented Field Service Technician to work out of Alice Springs, NT.

In this permanent, embedded role, you will provide breakdown and scheduled maintenance service to our local clients and specialising in engine maintenance and repairs across mining applications.

Reporting to the Darwin Branch Manager, you will be the sole employee on location and this role requires you to work autonomously while operating within a broader regional and virtual team environment.

You will make an impact in the following ways:

Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools
Coaches on preventative maintenance activities and basic repairs completed by customer employees
Escalates unresolved issues to more experienced On Site Technicians and/or Supervisor
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Completes training in line with skill and business requirements
Maintains work area and tools for cleanliness and proper operation
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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