Marketing & CRM Coordinator - French Speaker

Hertz Global Holdings · Uxbridge

The Marketing & CRM Coordinator will support the execution of marketing activities across the European TNC business, covering France, United Kingdom, Netherlands and Czech Republic.

The role is primarily focused on website management, CRM communications, marketing content creation and day-to-day marketing execution to support lead generation, customer engagement and business growth.

Working closely with internal stakeholders, external agencies and commercial teams, the successful candidate will help ensure the timely delivery of marketing initiatives across multiple European markets.

Location: Uxbridge Head Office or Montigny-le-Bretonneux, in the Paris region
Reporting to: Senior Director Marketing France & Europe TNC

Key Responsibilities

Website & Content Management

Manage day-to-day updates of TNC websites across European markets
Publish and maintain offers, pricing, vehicle information and partner content
Coordinate website updates with developers and external agencies
Ensure content accuracy, consistency and localization
Conduct regular quality control checks across websites
Support SEO content implementation and website optimisation initiatives

CRM & Customer Communications

Create and deploy newsletters and CRM campaigns
Manage customer audiences and campaign scheduling
Support lead nurturing and customer retention programmes
Coordinate content creation for CRM communications
Monitor campaign delivery and engagement metrics
Ensure compliance with GDPR and privacy requirements

Marketing Operations & Campaign Execution

Support the deployment of marketing campaigns across multiple channels
Coordinate marketing assets and promotional materials
Create and update marketing collateral and point-of-sale materials (POS) for sales teams, agencies and partner programmes
Coordinate the production and distribution of marketing materials across European markets
Support partner marketing activations and communication programmes
Maintain campaign calendars and marketing documentation
Assist with the localisation of campaigns across European markets

Reporting & Administrative Support

Update marketing performance reports and dashboards
Consolidate CRM, website and campaign performance data
Support the preparation of business reviews and management presentations
Monitor key marketing KPIs and maintain reporting files

Required Skills & Qualifications

Education

Bachelor’s Degree in Marketing, Communications, Digital Marketing or related field

Experience

1 to 3 years of experience in marketing, CRM, digital marketing or marketing coordination
Internship, apprenticeship or first professional experience accepted
Experience working with websites, CRM platforms or digital marketing tools is desirable

Technical Skills

CRM and email marketing platforms (Brevo, Salesforce Marketing Cloud or equivalent)
Content Management Systems (CMS)
Google Analytics (GA4)
Microsoft Office Suite (Excel, PowerPoint, Word)
Basic understanding of SEO principles
Experience with Adobe Creative Suite (Photoshop, InDesign, Canva or equivalent) is a plus

Languages

Fluent English (mandatory)
Fluent French (mandatory)
Additional European language is a plus

Personal Attributes

Strong organisational skills and attention to detail
Ability to manage multiple priorities simultaneously
Proactive and solution-oriented mindset
Comfortable working autonomously
Strong written communication skills
Collaborative and team-oriented approach
Adaptable and willing to learn in a fast-growing international environment

Success Measures

The successful candidate will contribute to:

Timely delivery of website updates across all European TNC markets
Consistent execution of CRM campaigns and newsletters
Effective management of marketing content and sales support materials
Increased customer engagement through CRM communications
Improved operational efficiency and marketing execution capacity
Support of marketing-generated demand and lead generation objectives across Europe

Hertz is an equal opportunity employer, all applicants must have the legal right to work in the UK (Valid Passport / Relevant Visa).

What you’ll get:

Hybrid office model – 3 days minimum in the office with Tuesday & Wednesday being mandatory days
Annual Leave: 25 days plus bank holidays (after your 5th anniversary, increases to 28 days, after your 10th anniversary, increases to 30 days)
Pension: Matched up to 8%
Eyecare vouchers
Flexible Working Opportunities
Work from anywhere Opportunities
Gift Vouchers for expectant parents
Death in Service Payment
Referral scheme
Long Service Award
Discounts: IHG Staff Discount, Discounted Gym Memberships, KIA Affinity Hertz Staff Discount, Perks at Work
40% off any standard Hertz Rental in a Corporate country
Employee Assistance Programme for employees and family
Training & Development Opportunity – Apprenticeship Scheme
Perks at Work – employee benefits portal

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. The Marketing & CRM Coordinator will support the execution of marketing activities across the European TNC business, covering France, United Kingdom, Netherlands and Czech Republic. The role is primarily focused on website management, CRM communications, marketing content creation and day-to-day marketing execution to support lead generation, customer engagement and business growth. Working closely with internal stakeholders, external agencies and commercial teams, the successful candidate will help ensure the timely delivery of marketing initiatives across multiple European markets. Location: Uxbridge Head Office or Montigny-le-Bretonneux, in the Paris region Reporting to: Senior Director Marketing France & Europe TNC

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