Manager Trainee

Hertz Global Holdings · Hyannis

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you’ll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.

This is a great opportunity for someone who is motivated, customer-focused, and interested in growing into a leadership role. With structured training and real-world experience, you’ll prepare for promotion to Branch Manager in as little as 12–18 months.

Wage: $18.50 per hour+ incentives, varies based on job performance

Location: 480 Barnstable Rd, Hyannis, MA 02601

What You’ll Get:

Up to 40% off the base rate of any standard Hertz rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more

What You’ll Do

Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
Build the skills needed to grow into future leadership opportunities within Hertz.

What We’re Looking For

Must be at least 20 years old
Valid driver’s license required
Flexible availability, including nights, weekends, and holidays as needed
Customer service, sales, retail, hospitality, or other professional experience preferred
Strong communication, computer, multitasking, and time management skills
A self-motivated, adaptable approach with an interest in learning the business and growing into leadership
Ability to work in a fast-paced, customer-facing environment
Professional appearance and reliable attendance

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things.*

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The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence.

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