Security Operations Officer

High Point University · High Point

The Security Department at High Point University is seeking a dedicated and professional Security Team Member. This role is essential to maintaining a safe and secure environment for students, faculty, staff, and visitors. The Security Team Member is responsible for upholding university rules and regulations while ensuring the safety and well-being of the campus community. Provides personnel, equipment, and real property security for faculty, staff, students, and visitors within an assigned area of the University campus. Provides escort services, and other basic public assistance services as needed, and performs routine security and public safety patrol duties within assigned area. Remains alert to emergency situations and provides first-line response, emergency management, and/or referral if required.

For more information regarding this position, please contact Daryl Delagrange, Training Coordinator at ddelagra@highpoint.edu.

Education:

High school diploma or GED; no previous experience required.

Experience/Training/Qualifications:

Minimum 18 years of age
1-year applicable security, law enforcement, military or 3 years of customer service experience preferred.
No motor vehicle moving violations within the past year and no alcohol-related convictions within the past 5 years
No felony convictions
Credit history will be performed.
Possession of a valid North Carolina driver's license is a requirement for this job.
Must pass a pre-employment criminal background check.
Ability to pass a pre-employment physical agility test, drug screening, medical and psychological assessment

Knowledge, Skills, Ability:

Proficiency in Microsoft Office products
Ability to work in a physically active work environment
Ability to work effectively and productively in a group/team environment
Effective interpersonal and customer service skills
Write acceptable reports
Ability to successfully conduct security patrols without direct supervision.
Ability to communicate effectively, both orally and in writing.
Ability to complete routine paperwork.
Ability to safely operate a motor vehicle.
Ability to understand and follow specific instructions and procedures.
Strong interpersonal skills, flexibility, and customer service orientation.
Ability to react calmly and effectively in emergency situations.
Skill in performing building security and lock procedures.
Ability to understand, follow, and enforce safety regulations, and procedures.
Skill in providing protection services to individuals on campus.
Ability to detect problems and report information to appropriate personnel.

Essential Functions:

Upholds and enforces High Point University (HPU) rules and regulations in accordance with the Student Code of Conduct and Staff Handbooks
Responds to emergency calls
Conducts routine patrols of campus properties
Maintains positive work atmosphere by acting and communicating effectively with students, parents, faculty, co-workers and administration.
Assist with building unlocks for students, staff and faculty and contractors
Conducts routine mobile and foot patrols of campus properties
Emergency “First Responder” provides medical aid, e.g. AED, CPR, Narcan
Responds to fire alarms and emergency notifications, assess conditions, and evacuate buildings when necessary. Duties may require climbing stairs and navigating multi-level facilities.
Directs traffic on campus
Assists with special events
Perimeter protection to include vetting of incoming people on campus
Patrols assigned areas on foot, in assigned motor vehicles, or other specialized vehicles to ensure personnel, building, and equipment security.
Examine doors, windows, and gates to ensure security; uses University keys to open and close buildings; monitors closed buildings for unauthorized persons and/or suspicious activities.
Informs and warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
Provides escort services for visitors, students, staff, and faculty, as necessary; provides other public assistance, such as lockout services, jump-starts, and routine information.
Watches for and reports irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as campus police, fire, and/or ambulance personnel, as required.
Remains alert for the presence of unauthorized persons and/or HPU rule violators.
Performs periodic checks of emergency call boxes and/or streetlights to ensure proper functioning; reports malfunctions as required.
May provide safe and efficient transportation to university employees, students and/or visitors, as requested, using an institutional vehicle.
Patrols and monitors assigned parking areas and/or parking garages to provide public security and assistance.
Maintains security controls for issued University keys; safeguards and controls issued University equipment.
Prepare routine, standardized reports.
Serves as Campus Security Authority as outlined by the Clery Act.
Other duties as assigned by Chief of Police.

PHYSICAL REQUIREMENTS:
(Please check below any of the physical requirements for your job.)
(x) Seeing ( ) Ability to Move Distances Within and
(x) Color Perception (Red, Green, Amber)
(x) Hearing/Listening ( ) Climbing
(x) Clear Speech ( ) Ability to Mount and Dismount Forklift/Truck
(x) Touching ( ) Pushing/Pulling
(x) Dexterity (x) Driving (local)
(x) Hand ( ) Driving (over the road)
(x) Finger (x) Standing
(x) Lifting (50 pounds) ( ) Other (specify)
(x) Carrying (50 pounds) ( ) Other (specify)
Mental/Reasoning Requirements:
(x) Reading – Simple ( ) Writing- Complex (x) Analysis/Comprehension
( ) Reading - Complex (x) Clerical (x) Judgment/Decision Making
(x) Writing - Simple (x) Basic Math Skills
Work Environment:
(x) Shift Work (x) Outside ( ) Pressurized Equipment
(x) Works Alone (x) Extreme Heat (x) Moving Objects
(x) Works with Others (x) Extreme Cold ( ) High Places
(x) Verbal Contact w/Others (x) Noise (x) Fumes/Odors
(x) Face-to-Face Contact ( ) Mechanical Equipment ( ) Hazardous Materials
(x) Inside ( ) Electrical Equipment (x) Dirt Dust

(This position is considered Essential Personnel)

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