Payments Operational Risk Management – Senior Associate – Argentina and Chile

JPMorgan Chase · Buenos Aires

About Compliance, Conduct and Operational Risk

Operational Risk Management is part of Compliance, Conduct and Operational Risk (CCOR), within the Risk Management and Compliance organization. CCOR is responsible for the design and oversight of the CCOR program, creating and enforcing policies and standards to manage these risks across the firm, delivering independent assessment and oversight of compliance, conduct, and operational risk inherent within the firms line of business, corporate functions, and their activities.

Based on Argentina, as the Operational Risk Management (ORM) Senior Associate for Argentina and Chile, you will have second line of defense coverage for Payments. In addition, you will assist with the ORM Country coverage for Chile. As the ORM representative, you will play a pivotal role in maintaining a second line of defense function, fostering stakeholder relationships, including Business, Legal, Finance, Audit and other control functions, driving innovation, and ensuring a strong risk and control environment.

Job responsibilities

Independent oversight, guidance and review across various initiatives and business processes focused on ORM for Payments across Argentina and Chile and providing assistance with ORM Country overage for Chile
Support regulatory reviews, audits, exams, deliverables and inquiries
Conduct independent assessments of operational risks leveraging the CCOR framework
Understanding, assessing and providing guidance on the local regulatory requirements in Argentina and Chile that impact operational risk
Review CCOR policies, procedures, and bulletins to ensure alignment with local regulatory obligations and corporate requirements; further addressed by local manuals
Assist in Operational Risk Appetite and Risk Identification from a second line of defense perspective
Provide critical and analytical thinking to challenge the status quo and propose creative solutions
Develop and maintain relationships with key stakeholders, including the business, Legal, Audit, Finance and other control functions.
Responsible for horizontal risk oversight (resiliency, outsourcing, data risk) for the area of coverage
Demonstrated capability and curiosity in using Copilot, AI, data analytics, and workflow automation tools (LLM, Tableau, Alteryx), to enhance efficiency, generate insights, and support decision-making
Ability to work independently
Contribute to a proactive legal entity culture within 1LOD and 2LOD

Required Qualifications, Capabilities and skills.

Minimum Bachelor degree in Finance, Business or Risk related subject
Minimum of 4 years of relevant industry experience
Excellent written and verbal communication skills, including the ability to present concise findings in a persuasive manner (English and Spanish)
Experience interacting with audit and local regulators a plus
Working knowledge of Payments products preferred
Self-motivated with the ability to work independently with minimal supervision and exercise sound judgment
Experience with Risk Management, Operations, Product Management or Front Office
Ability to work in a matrix reporting structure
Strategic thinker with strong analytical and project management skills with successful track record of completion
Team player with strong influencing skills and ability to drive change and deliver results
Ability to multi-task, prioritize and thrive in a fast-paced and evolving environment
Ability to learn and understand internal systems
Ability to interact with all levels of personnel within the corporate framework

About J.P. Morgan

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Corporate - Operational Risk Management Payments Operational Risk Management – Senior Associate – Argentina and Chile

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