Delivery Assurance Manager
Nokia · Malaysia
As part of the APAC Regional Business Center (RBC), the APAC Delivery Assurance professional serves as the central point for delivery escalations, allocation management, and supply chain coordination. The role proactively monitors supply risks, collaborates with internal stakeholders to resolve delivery constraints, and ensures execution aligns with business priorities.
This position requires strong expertise in supply chain operations, logistics, stakeholder management, process improvement, and cross-functional collaboration. The successful candidate will anticipate delivery risks, support allocation decisions, improve end-to-end supply chain processes, and contribute to revenue achievement by ensuring reliable hardware delivery performance across APAC.
The role also partners with Demand Planning by providing insights from escalation trends to improve forecasting accuracy, inventory balancing, and customer satisfaction.
The APAC Delivery Assurance role is responsible for driving delivery excellence across the APAC Region by managing supply chain escalations, coordinating allocation activities, and ensuring critical customer delivery commitments are met. Working closely with Business Centres (BC), Delivery Operations (DO), Project Managers (PM), PMO, Global Supply Chain, and other key stakeholders, this role balances customer priorities with supply availability to support revenue achievement and customer satisfaction.