Product Manager

PPL · Allentown, Louisville, Providence

Company Summary Statement

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview

NOTE: This is a hybrid position requiring on-site presence three days per week at one of our local offices, located in Allentown, PA (Lehigh Valley), Louisville, KY, or Providence, RI. LI-Hybrid #INDPPL

PPL has five core product domains of digital transformation focused on developing and executing strategies to modernize PPL's operations.

The Product Manager is responsible for both product planning and product marketing; evaluating opportunities and determining what gets built and delivered to internal and external customers. This includes gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering to deliver winning products.

In this role, you will own the product vision for our enterprise and are responsible for aligning your team around delivery of high value business outcomes. You partner with engineering and design to solve complex business and customer problems through digital solutions that delight our users and customers in ways that work for our business.

Top candidates will have a high level of curiosity, empathy and learning agility as well as a servant leadership mindset.

Responsibilities

Essential Functions:

Own the product vision for our enterprise and are responsible for aligning your team around delivery of high value business outcomes.
Develop and maintain discovery and delivery backlog and roadmaps. Tirelessly study our business, users, and customers to understand needs, pain points and business constraints. Listening to what users and customer say but, more importantly, observing what they do to uncover valuable insights and opportunities.
Uses a qualitative and quantitative data driven approach to shape priorities and feature definition. Mine numerous sources of data to validate problems and opportunities for solutioning. Ensuring we are solving the right problems and that the problems are worth solving.
Work with engineering and design during discovery to identify and validate solutions to prioritized problems and ensure risks to value, viability, feasibility, and useability are addressed up front.
Serve as the Product Owner on scrum delivery teams, working with engineering and design during delivery to resolve in-sprint issues and challenges.
Direct supervision of Product Analysts. Responsible for leadership development, coaching and success.
Responsible for product success at the enterprise level, ensuring user adoption and collaborating with stakeholders and other technology and product teams to maximize business value and success.
Works with and aligns stakeholders across the enterprise on strategies, managing conflict and ensuring transparent prioritization of needs and roadmap status.
Works with the product team and portfolio leader to define and align product team OKRs.
Performs analysis on technical, operational, and market considerations for new product development and differentiation.
Act as the voice of the product(s) to senior management and stakeholders.
Builds and leverages deep business domain expertise to identify opportunities to improve or expand digital capabilities aligned with our strategy.
Identify emerging market and technology needs.
May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
Performs other duties as assigned.
Complies with all policies and standards.

Qualifications

Required Education:

Bachelor's degree.

Required Experience:

7+ years of related work experience.
3+ years leadership experience with cross functional teams.
Experience leading product and/or process improvements.
Excellent communication skills.
Ability to balance short term needs with long-term strategy.
Ability to challenge the status quo.
Strong business and financial acumen to facilitate strategic planning, business reviews and opportunity assessments.
Ability to collaborate cross-functionally and influence through data, insights, and storytelling.

Preferred Qualifications:

Experience in product management.
Previous experience in product design, software, or engineering.
Experience working in a highly matrixed product organization.
Experience overseeing all elements of the product development lifecycle.
Experience in agile methodologies and working on an agile team.
Experience in energy industry.
Understanding and operating in an Agile environment.

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