Business Capability Lead - Source-to-Pay
Roche · Sant Cugat del Vallès
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
About Our Team
We at Global Diagnostics Procurement (DOP) are a team of about 200 enthusiastic professionals, committed to driving value with our suppliers worldwide. From locations around the world and with a diverse and multicultural team, we source, manage our supplier base, develop & execute category strategies and constantly develop & digitize processes that enable us to best support our business to grow sustainably. If you aspire to make an impact and want to be part of a high performing and world-class Procurement team, this is for you.
We are DOP. At Roche, we do now what patients need next.
The Opportunity
Are you ready to architect the global digital process landscape and lead the strategic optimization of systems that drive our end-to-end global procurement operations? As our Business Capability Lead (BCL) located in Sant Cugat, Spain, you will take strategic and operational ownership over critical segments of the global Demand-to-Pay process landscape. In this high-impact role, you will define process governance, integrate complex interfaces across corporate ecosystems, and serve as a vital change agent to accelerate the myBuy solution adoption across the enterprise. myBuy is Roche's digital procurement platform, designed to enhance the procure-to-pay process by providing transparency, timely transactions, and automation for our buying operations.
Reporting Line: Reports directly to our Sourcing Lead and is part of the Procurement Center of Excellence (CoE).
Wider team and stakeholders: Leads a global Business Capability Community formed by SMEs. You will manage cross-functional relationships across the DOP Leadership Team (DPLT), CoE LT, DOP Delivery, DOP Sourcing Teams, RSS Demand to Pay, Global Procurement, and external technology providers.
Role Type: As BCL, you represent DOP`s business interests globally in relevant forums, and you are responsible for the development and continuous improvement of DOP`s procure-to-pay strategy.
Impact: You drive global operational efficiency, process compliance, and large-scale digital adoption. Specifically, you are accountable for:
Process Design & Strategy: Developing and deploying the DOP roadmap for myBuy, in alignment with functional partners like DIA Global Supply Chain and RSS Demand to Pay.
Automation & Innovation: Proactively identifying opportunities for process automation and digitalization in close collaboration with Delivery, Category, Digital & Process Management, and RSS Demand to Pay.
SME Analysis & Governance: Acting as a deep subject matter expert to analyze, elaborate options, and design solutions that resolve process, system, performance indicator, or data concerns, while supporting data and rule definitions.
Transformation Project Delegation: Serving as a responsible delegate on major corporate initiatives (such as the ASPIRE program; our overarching process and digital transformation) to support global template adoption and evaluate localized change impacts.
Continuous Improvement: Leading continuous improvement initiatives, managing global requirement alignment, and partnering with fellow BCLs and Business Capability Owners (BCOs) to optimize end-to-end cross-functional performance.
Community & ARTS Representation: Leading the Business Capability Community of SMEs and representing DOP in communities and Agile Release Trains (ARTs).
Knowledge Management: Governing the development, structural maintenance, and delivery of global system process documentation and training materials.
Conflict & Exposure: Resolving matrix conflicts regarding competing project priorities or process expectations, while delivering high-frequency monthly or quarterly KPI updates (such as cycle times and compliance) to the CoE LT and DPLT.
Who you are
We look for process-driven champions with an entrepreneurial mindset who can lead collaborative communities and remove friction from digital operations.
Education: University degree with a business or life sciences focus is required; a Master's degree (MBA or equivalent) and professional certifications (such as CIPS) are highly preferred.
Experience: Deep expert knowledge of procurement systems and enterprise architectures (e.g., SAP S/4HANA, GEP Smart / GEP Nexxe), coupled with a robust understanding of the broader procurement technology provider landscape.
Process Expertise: Extensive experience in the design, management, and continuous improvement of complex business processes, with distinct experience operating within the Demand-to-Pay landscape.
AI & Digitalization: Advanced knowledge in AI application and a strong affinity to explore AI-driven solutions broadly, particularly regarding the digital transformation of operations (Digital 2.0 / Industry 4.0).
Change & Stakeholder Management: Proven track record of guiding stakeholder groups, managing escalations, navigating communication lines, and leading cross-functional project teams without direct headcount authority.
Mindset & Soft Skills: A self-organized, motivated professional with a solution-oriented "Can-Do" attitude and an end-to-end business perspective. You possess excellent negotiation and conflict resolution skills, acting as a customer-oriented partner who champions an open speak-up and error culture.
Languages: Business-level fluency in English is required; German language skills are a strong asset.
Ready for the next step? We look forward to hearing from you.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
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