Solution Architect - IBM

TD SYNNEX · Petaling Jaya

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Pre-Sales Consultant – Automation, Hybrid Cloud, Security & Data Analytics

Job Summary

The Pre-Sales Consultant is responsible for providing technical consultancy and solution design for Automation, Hybrid Cloud, Security, Data Analytics, and AI solutions. This role partners closely with the Sales team, Product Managers, Vendors, Channel Partners, and Customers to identify business and technical requirements, propose suitable solutions, conduct technical demonstrations and Proof of Concepts (POCs), and support the complete pre-sales lifecycle.

The ideal candidate should possess strong knowledge of automation, hybrid cloud, security, analytics, and artificial intelligence technologies, with the ability to translate customer requirements into practical technical solutions and measurable business outcomes.

Key Responsibilities:
 

Technical Solution Consulting

• Engage with customers and partners to understand business and technical requirements.
• Recommend, design, and architect Automation, Hybrid Cloud, Security, and Data Analytics solutions.
• Develop High-Level Designs (HLD), solution architectures, sizing recommendations, BOMs, and technical proposals.
• Design and articulate the technical and business value proposition of proposed solutions.
• Provide trusted-advisor guidance to customers on digital transformation, cloud modernization, automation, security, and AI initiatives.
   

Sales Support

• Actively participate throughout the pre-sales lifecycle.
• Support Account Managers in qualifying sales opportunities and building technical strategies.
• Respond to customer technical enquiries and provide solution consultation.
• Prepare and respond to RFI, RFQ, and RFP documents.
• Attend tender briefings, clarification sessions, and technical discussions.

Customer Engagement

• Conduct customer presentations, workshops, seminars, and technical briefings.
• Deliver product demonstrations tailored to customer requirements.
• Lead technical evaluations, Proof of Concepts (POCs), and technical validation exercises.
• Utilize IBM Technology Zone and demonstration environments to showcase IBM solutions.
• Position the company’s solutions effectively against competitors and alternative technologies.

Product & Technical Enablement

• Stay up to date with the latest Automation, Hybrid Cloud, Security, Analytics, and AI technologies.
• Conduct internal and partner technical enablement sessions.
• Drive technical competency development and certification readiness programs.
• Provide product updates and technical coaching to sales teams and channel partners.
• Support partner onboarding and IBM competency development initiatives.

Solution Development

• Support solution validation and architecture reviews.
• Collaborate with IBM, vendors, partners, and internal stakeholders to develop competitive solutions.
• Assist in developing solution roadmaps aligned to customer digital transformation objectives.
• Participate in customer engagements, events, technology roadshows, and business development initiatives.

Requirements:

Education

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Data Science, or a related discipline.

Experience

• Minimum 3 years of experience in Presales Engineering, Solution Consulting, Solution Architecture, Infrastructure, Hybrid Cloud, Security, Automation, Data Management, or Analytics solutions.
• Experience supporting channel partners, system integrators, enterprise customers, or public sector organizations is preferred.
• Experience in proposal development, RFQ, RFP, or tender environments will be an added advantage.
• Experience in a distributor, vendor, or technology consulting environment is advantageous.

Technical Knowledge

Automation & AIOps

• IBM Instana
• IBM Turbonomic
• IBM Apptio
• IBM Cloud Pak for Automation
• IT Process Automation
• Application Modernization
• Observability & AIOps Concepts

Hybrid Cloud & Container Platforms

• Red Hat OpenShift
• Kubernetes
• Containers
• IBM Fusion
• IBM Cloud
• Hybrid Cloud Architecture
• Cloud Native Applications
• Application Integration & Modernization

Data, Analytics & Artificial Intelligence

• IBM watsonx.ai
• IBM watsonx.data
• IBM DataStage
• IBM Db2
• IBM Cognos Analytics
• Data Integration & Governance
• Artificial Intelligence & Generative AI Solutions
• Security

• IBM Verify
• IBM Guardium
• Identity & Access Management (IAM)
• Data Security
• Identity Governance
• Data Protection & Compliance Solutions

Skills

• Excellent presentation and communication skills.
• Strong solution design and architecture capabilities.
• Ability to conduct customer demonstrations, workshops, and Proof of Concepts (POCs).
• Strong consultative-selling and solution positioning skills.
• Strong analytical and problem-solving capabilities.
• Excellent stakeholder engagement and relationship management skills
• Ability to manage multiple opportunities, timelines, and priorities effectively.
• Fast learner with the ability to adapt to emerging technologies and market trends.

Preferred Certifications

• IBM Professional Certifications
• IBM watsonx Certifications
• IBM Security Certifications
• Red Hat Certifications
• OpenShift Certifications
• Microsoft Azure Certifications
• AWS Certifications
• Kubernetes Certifications
• Data Analytics & AI Certifications

At Tec D, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates. 

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